Solutions Engineer

CoLab Software; Canada; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

CoLab Software invites a passionate Solutions Engineer to join their sales team. This senior role focuses on building strong customer relationships, delivering product demos, and collaborating with various teams to enhance customer success. Ideal candidates will have extensive experience in sales engineering, knowledge of CAD/PLM tools, and a focus on achieving business success.

Benefits

Unlimited paid vacation

RRSP matching

Executive stock options

Qualifications

• 5-10+ years of experience in sales engineering or pre-sales.
• Deep knowledge of CAD/PLM tools.
• Experience assisting sales and customer success teams.

Responsibilities

• Partner with Account Executives to solve customer challenges.
• Deliver engaging demos of CoLab based on customer needs.
• Refine and implement demo best practices.

Skills

Technical expertise

Excellent communication

Customer relationship skills

Education

Bachelor of Engineering

Job description

At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner. Our product, CoLab, is the world’s first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers include the largest engineering organizations in the world such as Ford, Johnson Controls, Komatsu, and Polaris in the industrial equipment, consumer products, automotive, aerospace & defense, and shipbuilding industries.

We're looking for a passionate problem solver to join our growing sales team as a Solutions Engineer. In this role, you’ll act as the technical backbone of the entire revenue organization. You’ll work closely with the Sales, Marketing, Product, and Customer Success teams to share industry knowledge, host engaging and exciting product demos to prospective clients, and provide the Product and Customer Success teams with customer feedback. You’ll build strong customer relationships throughout the sales cycle with engineering leaders across North America as you help them deliver better products to market, faster. This is a senior role within the existing SE team and can be a path to potential leadership opportunities.

What you’ll do:

• Partner with Account Executives to solve challenging customer problems
• Prepare and deliver engaging and specific demos of CoLab that work to address customer pain points and highlight our unique value proposition
• Refine, implement, and champion Demo best practices at CoLab
• Collaborate with Sales, Customer Success, and Marketing to share your knowledge and expertise to improve business success and client relationships
• Work closely with the Product Team to ensure we’re always building the product our customers need
• Provide coaching and professional development opportunities to sales as well as other solutions engineers.
• Success in this role will be measured by delivering high quality demos to potential clients, providing valuable training sessions, and helping transition and successfully onboard new customers.

What you’ll need:

• Demonstrated experience in sales engineering or pre-sales within a fast growing software company. Ideally 5-10+ years experience.
• Industry Domain expert - you have deep knowledge and experience with an understanding of CAD/PLM tools
• Ability to understand use cases and demonstrate industry domain expertise to establish credibility with customers.
• Demonstrated experience assisting sales and customer success teams throughout the sales and onboarding lifecycle
• Ability to navigate complex enterprise sales for a product that is new to market.
• Ability to break down complex topics into easy to digest information

Who you are:

• One team, one mission - you are a team player with an ownership mindset and no ego.
• Relationship builder - you are able to build trust and strong relationships with customers and internal CoLab stakeholders.
• Broadcaster - you have excellent communication and presentation skills, with a strong ability to convey your message.
• Achiever - you are able to make your own content, deliver demos, and autonomously strive to hit tough timelines
• Bonus points if you have a Bachelor of Engineering or Project Management experience

The extra details:

• Compensation: This is a full-time, permanent position with a competitive compensation package that includes an executive stock options package.
• Canada: This role offers an extended health and benefits package that includes unlimited paid vacation and RRSP matching.
• USA: This role offers health and dental insurance (covered at 100% for the employee) and unlimited PTO.
• Remote/Hybrid Work: Our main office location is in St. John’s, NL where we offer hybrid and remote opportunities. This role has the flexibility to work from anywhere within Canada or the USA.

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