Solutions Engineer

Showpass; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading event technology company in Calgary is seeking a Solutions Engineer to bridge clients and our platform. You will design scalable capabilities and support strategic deals through technical discovery. Ideal candidates will have experience in client-facing roles in a SaaS context and proficiency in modern web architecture. This role offers the chance to significantly impact client launches and product development within a passionate team.

Qualifications

• Minimum 3 years in a technical, client-facing role in SaaS.
• Strong grasp of web architecture, APIs, and authentication patterns.
• Hands-on experience with prototyping tools.

Responsibilities

• Lead technical discovery and solution architecture.
• Build PoCs and reference implementations using APIs.
• Advise clients on best practices for site structure.
• Enhance APIs, SDKs, and third-party integrations.

Skills

Technical discovery

Solution architecture

Client communication

Prototyping with Python/Django

Prototyping with TypeScript/Node

Analytics instrumentation

Team collaboration

Education

Post-secondary education in Engineering or Computer Science

Job description

WHY SHOWPASS:At Showpass, we're reigniting the joy of live experiences and empowering event organizers with tools that elevate the fan experience. Our mission is to create unforgettable events by delivering innovative solutions, and our team is passionate about making that vision a reality. Here, you’ll have autonomy and impact, and your work will directly affect how thousands of organizers deliver amazing experiences. We support career growth and creativity, and we move fast.

TITLE:Solutions Engineer

LOCATION:Calgary, AB

THE ROLE:You will be the technical bridge between our clients and our platform. You’ll design, prototype, and shape the scalable capabilities of what our product could do, with hands-on support from the Product team.

THE RESPONSIBILITIES:

• Lead technical discovery, solution architecture and walk-throughs that win strategic deals
• Build 1–3‑week PoCs and reference implementations using our APIs
• Convert your wins (repeatable solution patterns, client blocks etc.) into reusable assets: starter kits, SDK examples, and CLIs that get client dev teams from zero to “live” fast
• Advise clients and client partners on best practices for theming and site structure, and when needed, deliver polished demos or focused build-outs to unblock key launches
• Improve our developer ecosystem by enhancing our APIs, SDKs, webhooks, and third-party integrations (CMS, analytics, ads)
• Support RFPs and security reviews, ensuring clean project handoffs
• Occasional travel for client on-sites (workshops, implementations or go-lives)
  

THE REQUIREMENTS:

• Post secondary education in Engineering, Computer Science or related is an asset
• Minimum 3 years in a technical, client-facing role (e.g., Solutions Engineer, Sales Engineer, Solution Architect) in a SaaS environment
• A strong grasp of modern web architecture, APIs (REST/GraphQL), authentication patterns, and webhook/event-driven systems
• Hands-on prototyping skill with Python/Django or TypeScript/Node to build SDKs, CLIs, webhook handlers, or other integration tools
• Comfortable instrumenting analytics and validating end-to-end data flows
• Exceptional communication skills
• Team player who enjoys working with others
  

WHY YOU'LL LOVE THIS JOB:

• You'll build starter kits and reference implementations that our teams and clients rely on
• You'll see your client-validatedsolutions become core platform features
• You will see your work directly move the needle on deals, client launches, and our product roadmap
• You'll work alongside a passionate, low-ego team that values great work and learning together

Showpass is committed to employment equity, welcomes diversity in the workplace, and encourages applications from all qualified individuals. We thank all interested applicants; however, only qualified applicants selected for an interview will be contacted.