Solutions Designer 9184-1612

Foilcon; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Solutions Designer to design technology solutions tailored to client needs. This hybrid contract role requires extensive experience with Oracle Siebel CRM and Adobe AEM. The ideal candidate will excel in problem-solving, communication, and teamwork while delivering high-quality solutions. Join a dynamic team focused on innovation and client satisfaction.

Qualifications

• 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM.
• Experience with developing business design documents and functional requirements.
• Experience in creating detailed process flows and user personas.

Responsibilities

• Design hosting technology solutions based on client specifications.
• Gather client business requirements and develop solutions.
• Create technical documentation and assess system performance.

Skills

Analytical Skills

Problem-Solving

Decision-Making

Communication

Teamwork

Tools

Figma

Adobe XD

Job description

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HM Note: This hybrid contract role is three (3) days in office. Candidates' resumes must include first and last name.

Description

Responsibilities:

Undertakes the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices, and cost models, to meet client application business requirements and project/initiative deliverables.

General Skills

• Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage and SAN, and personal computer system technologies
• Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes
• Ability to gather client business requirements; corporate IT & information mandates, client IT strategic plans, environment and standards
• Ability to participate in the development of solutions and provide advice on short/long term solution service development activities.
• Knowledge of leading edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing, and performance of integrated, multi-services systems; assess performance and capacity of existing systems making recommendations for improvements and develop technical documentation.
• Experience planning, migrating, implementing, and sustaining large complex system development projects
• Knowledge of technology developments, trends, and new products to evaluate applications to client short and long term technology requirements.
• Basic knowledge of project management methodology (e.g., PMBOK), analytical tools, and processes.
• Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.
• Experience designing and developing large, complex, highly available, mission-critical server applications
• Experience with systems evaluation to assess conditions, technical performance, and capacity of existing systems and determine need and feasibility of expansion, renovation, or replacement
• Excellent analytical, problem-solving, and decision-making skills, along with verbal and written communication skills, interpersonal skills, and negotiation skills. Teamwork skills are essential.
• A team player with a track record for meeting deadlines

Skills

Experience and Skill Set Requirements

• Technical Solution and Development Skills - 40%
• At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
• Experience with developing business design documents, functional & non-functional requirements
• Experience with developing high-level application flows to support business requirements.
• Experience in developing functional design documents
• Experience in creating detailed process flows, high-level screen designs, and mapping steps within a process to actual views in software solutions
• Experience with solutions and designs emphasizing user experience and accessibility (WCAG/AODA)
• Experience conducting user research and usability testing
• Experience developing user personas and user journey maps
• Experience analyzing user feedback and designing solutions to address pain points
• Experience creating wireframes and high-fidelity mockups using UI prototyping software such as Figma or Adobe XD
• Researching and applying industry best practices
• Experience in developing use cases (business/system), identifying, and documenting business rules
• Experience with creating and analyzing business requirement documents
• Experience in risk identification and solution provision
• Experience with creating quality assurance plans and writing test cases

Technology Skills - 35%

• Experience with change management methodologies
• 7+ years of experience in Siebel and Adobe AEM solution implementation
• Experience with documenting test strategies, scenarios, and plans for user acceptance testing (UAT)
• Experience in creating and updating business architecture artifacts
• Experience with Rational Unified Process (RUP)
• Experience in developing application view visibility and CRUD matrices
• Experience with developing application screen mockups and workflows, translating designs into wireframes or prototypes

Soft Skills - 20%

• Strong written and verbal communication skills
• Ability to develop and present new ideas and approaches
• Excellent interpersonal skills and effective teamwork
• Ability to work effectively with both functional and technical teams
• Ability to work under pressure and adapt to change
• Effective communication with clients, bridging business requirements to technical solutions

Public Sector Experience - 5%

• Experience with Public Sector Transfer Payment (Grant) Model is a plus

Must Haves

• 7+ years of experience in Siebel and Adobe AEM solution implementation
• Experience with developing business design documents, functional & non-functional requirements
• Experience in developing functional design documents

Nice to Have

• Experience with Public Sector Transfer Payment (Grant) Model
• Experience ensuring adherence to corporate QA standards

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Engineering and Information Technology
• Industries: IT Services and IT Consulting

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