Solutions Consultant / Developer

Messagepoint; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

Messagepoint, a leader in Customer Communications Management, is seeking a Solutions Consultant / Developer to design and implement solutions for clients. This role involves collaborating with teams to understand product needs and delivering effective solutions. Ideal candidates will have strong technical skills, experience in programming, and a background in customer communication management.

Qualifications

• 5+ years of experience with Container Technology & Management using Docker.
• 5+ years of experience with Service Integration: REST, SOAP, message brokers.
• Experience in Customer Communication Management / Customer Experience / Digital-Mobile Software.

Responsibilities

• Design and implement solutions to fulfill customer needs using the Messagepoint product suite.
• Document business requirements, solution designs, and technical implementation designs.
• Assist in the implementation of customer projects and support post-implementation.

Skills

Python

Problem-solving

Communication

Organization

Attention to detail

Education

Bachelor’s Degree in Computer Science, Computer Engineering or related field

Tools

Docker

SQL

Job description

Solutions Consultant / Developer

About Us:

Messagepoint is a leader in developing and delivering innovative software and services within the Customer Communications Management (CCM) market. The Messagepoint solution is the 2016 SIIA CODiE winner for the Best Multi-channel Publishing Platform. Messagepoint helps companies strengthen their customer communications by enabling business users to control the entire messaging lifecycle for all print or digital communications without burdening IT.

Messagepoint is a leading SaaS-based business user content management platform, serving the omni-channel customer communication needs of our Fortune 1000 customers across the globe. Headquartered on the waterfront in downtown Toronto, we were recently named one of “Canada’s Top Small & Medium Employers for 2017” and winner of the 2016 CODiE award for “Best Multichannel Publishing Platform”.

Summary

At Messagepoint, the Business Solutions Consultant is responsible for helping to design and implement solutions to fulfill our customers’ needs using the Messagepoint product suite. They will work alongside different teams to identify product needs, assist in project implementation, and installation of software both on-premise and in the cloud.

To achieve this, the Business Solutions Consultant needs a strong desire to leverage their keen technical skills. They must have the ability to solicit business requirements, develop a solution and effectively demonstrate how the Messagepoint solution will address their specific needs and deliver true business value. They must also have a strong desire to learn and leverage new technologies, and to share that knowledge with the wider team.

Responsibilities:

• Actively participating in opportunity discovery sessions
• Managing and addressing queries of proposed solutions
• Developing solution proposals and collateral including presentations and demonstrations
• Providing input from customers into Product Development and Marketing
• Documenting business requirements, solution designs, and technical implementation designs
• Assisting in the implementation of customer projects
• Supporting customers post-implementation

Qualifications:

• Demonstrated experience programming in Python is required
• Demonstrated experience programming in Go is an advantage
• 5+ years of experience with Container Technology & Management using Docker
• Reading and writing of data file formats including CSV, XML, JSON, fixed length
• 5+ years of experience with Service Integration: REST, SOAP, message brokers, file transfer, and similar
• 5+ years of experience working within key industries such as Financial Services, Insurance and Healthcare is required
• 
  5+ years of experience with workflow automation and scripting
  
• SQL experience
  
• CI/CD experience
  
• Industry experience in Customer Communication Management / Customer Experience / Digital-Mobile Software
• Highly organized, with keen attention to detail and prioritization skills
  
• Excellent written and verbal communication skills
  
• Proven record of being able to work within a team environment and also capable of working independently
  
• Ability to work under pressure and deliver to deadlines
  
• Able to quickly digest business requirements and new technologies to solve complex business problems
  
• Test driven development
  
• Problem-solving skills
  
• Reading and writing of data file formats including CSV, XML, JSON, fixed length
  
• Industry experience in Customer Communication Management / Customer Experience / Digital-Mobile Software Solutions
  
• Front-end development
  
• Willing and able to travel up to 5% of the time
  

Education:

Bachelor’s Degree in Computer Science, Computer Engineering or related field.