Solution Delivery Manager

Rogers Communications; Town of Cochrane; On-site; CAD 90,000 - 130,000; Full time

Job summary

Rogers Communications is looking for an IT Solution Delivery Manager to oversee project planning and delivery within the Business IT unit. This role involves collaboration with multiple teams to develop IT solutions that align with business needs, ensuring effective communication and project execution. The position offers a competitive salary, benefits, and opportunities for professional growth in a hybrid work environment.

Benefits

Competitive salary and annual bonus

Flexible health and dental benefits

Pension plan and stock matching programs

Discounts on Rogers services

Paid time off for volunteering

Wellness programs

Qualifications

• Experience in a corporate IT environment, preferably in telecommunications.
• Knowledge of SDLC methodologies such as Waterfall and Agile.
• Previous roles as a project manager, delivery manager, or business analyst.

Responsibilities

• Lead the planning and delivery of IT projects supporting Rogers Business.
• Collaborate with various teams to manage project scope, budget, and timelines.
• Coordinate project teams and represent business stakeholders in IT discussions.

Skills

Communication

Leadership

Analytical Skills

Problem Solving

Collaboration

Education

Bachelor’s Degree in a technical field

Job description

Note : This position is available to candidates in multiple locations as long as you are able to travel to a local Rogers office.

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being part of this, consider applying for the following opportunity :

Rogers Communications is seeking an IT Solution Delivery Manager to lead the planning and delivery of projects supporting the Rogers Business unit. Reporting to a Sr. Mgr, Solution Delivery within Business IT, you will be accountable for leading the effective delivery of solutions that meet key business needs.

What you will do :

• Collaborate with Rogers Business teams including Business Systems, Sales, Marketing, Customer Service Operations, and Planning to manage scope within budget and timeline constraints, developing appropriate IT solutions and realistic delivery plans. Engage in trade-off discussions and explore the 'art of the possible'.
• Work with IT Demand Management to assemble project teams from Architecture, Infrastructure, Information Security, PMO, Application Development (both waterfall and agile), Testing, and Operations for successful delivery.
• Represent business stakeholders in IT discussions and vice versa, ensuring alignment and understanding.
• Contribute to solution design sessions (e.g., JAD sessions, solution reviews).
• Play the Project Manager and/or Business Analyst role depending on resource availability.
• Coordinate efforts to resolve issues and conflicts, escalating to senior management when necessary.
• Align projects with business and IT roadmaps and guide their execution accordingly.
• Promote quality, innovation, excellent customer experience, teamwork, and open, timely communication regarding issues and opportunities.
• Build trusted relationships with business partners and team members across the organization.

What you have :

• Experience in a corporate IT environment, preferably within telecommunications and in a B2B context.
• Excellent communication skills, both oral and written, with the ability to articulate technical issues in business terms and explain business concepts to technical audiences at all levels.
• Leadership and collaboration skills, including teamwork, organization, adaptability, influencing without authority, negotiation, and conflict resolution.
• The ability and motivation to learn Rogers Business products, operations, and underlying IT needs.
• A consulting mindset focused on solutions rather than orders.
• Experience in project planning, cost estimation, and spend forecasting.
• Knowledge of SDLC methodologies such as Waterfall and Agile.
• Ability to write and evaluate IT requirements for quality and completeness.
• Strong analytical and problem-solving skills.
• Experience managing vendors, including participation in RFPs, and drafting/reviewing SOWs.
• Understanding of Rogers' business and IT practices is an asset.
• Background in software delivery, project management, or business analysis; a Bachelor’s Degree in a technical field is preferred.
• Previous roles as a project manager, delivery manager, or business analyst. Certifications like PMP, CBAP, or Agile are advantageous.

What’s in it for you?

We invest in our people and help them reach their potential. As part of our team, you’ll have access to extensive resources, growth opportunities, discounts, and perks, including:

• Competitive salary and annual bonus
• Flexible health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs
• Discounts on Rogers services and Blue Jays tickets, TSC items, and wireless accessories
• Paid time off for volunteering
• Company matching contributions to charities
• Priority in internal role applications through Rogers First
• Wellness programs including CBT and virtual therapy, low-cost fitness memberships, and more

Our commitment to the environment and diversity :

• Environmental responsibility initiatives
• Diversity and inclusion efforts, supporting groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities, and Women. We celebrate what makes us different, as it makes us great.

This is a hybrid work position requiring in-office presence three days per week. You can choose which days work best for you!

Schedule : Full time

Shift : Day

Length of Contract : Not Applicable (Regular Position)

Work Location : Barlow 2400 32 Ave NE (7789), Calgary, AB

Travel Requirements : None

Posting Category / Function : Technology & Information Technology