Solution Delivery Manager

Rogers Communications; Saskatoon; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading telecommunications company is seeking an IT Solution Delivery Manager to oversee project delivery for the Rogers Business unit. The role involves collaborating with various teams to ensure effective IT solutions that align with business needs. Candidates should possess strong communication and leadership skills, along with a Bachelor's degree in a technical field. The company offers competitive salaries, flexible benefits, and opportunities for growth.

Benefits

Competitive salary & annual bonus

Flexible health/dental benefits

Pension

RRSP

TFSA

Stock matching

Discounts on Rogers services

Paid volunteer time off

Qualifications

• Experience in a corporate IT environment, preferably in telecommunications.
• Ability to understand Rogers' business products and operations.

Responsibilities

• Lead planning and delivery of projects supporting the Rogers Business unit.
• Collaborate with Business teams to develop IT solutions and delivery plans.
• Manage project teams from Architecture, Infrastructure, and Operations.

Skills

Communication

Leadership

Collaboration

Negotiation

Problem Solving

Education

Bachelor’s Degree in a technical field

Tools

SDLC methodologies

Job description

Note : This position is available to candidates in multiple locations as long as you are able to travel to a local Rogers office.

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. We support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility projects that shape the future of technology in Canada and expand connectivity coast to coast. If you're interested in being part of this, consider applying for the following opportunity:

Rogers Communications is seeking an IT Solution Delivery Manager to lead planning and delivery of projects supporting the Rogers Business unit. Reporting to a Sr. Mgr, Solution Delivery within Business IT, you will be responsible for ensuring the effective delivery of solutions that meet key business needs.

What you will do :

• Collaborate with Rogers Business teams including Business Systems, Sales, Marketing, Customer Service Operations, and Planning. Manage scope within budget and timeline constraints, develop appropriate IT solutions, and create realistic delivery plans. Engage in trade-off discussions and explore feasible options.
• Work with IT Demand Management to assemble project teams from Architecture, Infrastructure, Information Security, PMO, Application Development (both waterfall and agile), Testing, and Operations to ensure successful delivery.
• Represent business stakeholders in IT discussions and vice versa.
• Contribute to solution design through JAD sessions and reviews.
• Play the roles of Project Manager and/or Business Analyst depending on resource availability.
• Coordinate efforts to resolve issues and conflicts, escalating to senior management when necessary.
• Align projects with business and IT roadmaps.
• Promote quality, innovation, customer experience, teamwork, and open communication.
• Build trusted relationships with business partners and team members across the organization.

What you have :

• Experience in a corporate IT environment, preferably in telecommunications and B2B contexts.
• Excellent communication skills, capable of translating technical issues into business terms and vice versa.
• Leadership, collaboration, negotiation, and conflict resolution skills.
• Ability to understand Rogers' business products and operations and the underlying IT needs.
• A consulting mindset focused on solutions rather than orders.
• Experience in project planning, cost estimation, and forecasting.
• Knowledge of SDLC methodologies including Waterfall and Agile.
• Ability to write and evaluate IT requirements for quality and completeness.
• Strong analytical and problem-solving skills.
• Experience managing vendors, RFPs, and drafting/reviewing SOWs.
• Understanding of Rogers' business and IT practices is a plus.
• Bachelor’s Degree in a technical field, with experience as a project manager, delivery manager, or business analyst. Certifications like PMP, CBAP, or Agile are assets.

What’s in it for you?

We invest in our people and support their growth with resources, opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Flexible health/dental benefits, pension, RRSP, TFSA, and stock matching
• Discounts on Rogers services, Blue Jays tickets, TSC items, and wireless accessories
• Paid volunteer time off
• Company matching contributions to charities
• Priority in internal role applications (