Solution Consultant (eProcurement Platforms) (BO)

WNS Global Services; Saint John; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled professional to drive business process optimization within procurement systems. This role involves collaborating with various teams to design workflows, oversee integrations, and ensure seamless data flow across platforms like ZIP and Ivalua. The ideal candidate will leverage their expertise in solution design and problem-solving to enhance procurement processes and facilitate effective communication among stakeholders. Join a dynamic team where your contributions will directly impact the efficiency of procurement operations and drive innovation in a collaborative environment.

Qualifications

• Minimum 3 years of experience in defining business processes and implementing procurement solutions.
• Strong knowledge of integration design between procurement platforms and enterprise systems.

Responsibilities

• Collaborate with teams to design optimized workflows for ZIP and Ivalua platforms.
• Support User Acceptance Testing to ensure solutions meet functional and performance requirements.

Skills

Business Process Optimization

Analytical Thinking

Collaboration

Communication Skills

Problem-Solving

Education

Bachelor's Degree in a related field

Tools

ZIP

Ivalua

Coupa

SAP Ariba

Job description

Responsibilities

• Business Process Definition & Solution Design: Collaborate with procurement, finance, and IT teams to understand business needs, map existing processes, and design optimized workflows for ZIP and Ivalua platforms.
• Intake Form Design: Define, configure, and implement intake forms within ZIP to streamline vendor requests, approval workflows, and procurement orchestration processes. Ensure forms align with user experience goals and business policies.
• Integration Design: Design and oversee integrations between ZIP, Ivalua, and other systems (e.g., ERP, AP tools, vendor management platforms) to ensure seamless data flow across the procurement ecosystem.
• Functional Solution Expertise: Act as the Subject Matter Expert for ZIP and Ivalua, advising on system capabilities, configuration options, and best practices for platform usage.
• Gap Analysis & Problem Solving: Identify gaps between business requirements and system functionality. Define and propose practical solutions to align technology with procurement goals.
• Cross-Functional Collaboration: Work closely with IT teams, system integrators, and external vendors to deliver technical solutions that align with the defined business processes.
• User Testing & Validation: Support User Acceptance Testing (UAT) for workflows, forms, and integrations, ensuring solutions meet both functional and performance requirements.
• Documentation & Governance: Create clear, detailed documentation for workflows, system configurations, and integration designs to support ongoing platform governance and scalability.

Qualifications

What You’ll Bring:

• Solution Design Expertise: Demonstrated experience (min 3 years) in defining business processes and implementing solutions in procurement systems like ZIP, Ivalua, Coupa, or SAP Ariba.
• Integration Design: Strong knowledge of integration design between ZIP, Ivalua procurement platforms and enterprise systems (ERP, AP tools, vendor databases).
• Business Process Optimization: Deep understanding of procurement orchestration, including intake workflows, approvals, and P2P processes.
• Technical & Functional Fluency: Ability to translate complex business requirements into functional designs and bridge communication between technical teams and business stakeholders.
• Problem-Solving Mindset: Analytical thinking with a focus on developing scalable, effective solutions for workflow automation and process improvement.
• Ivalua Certification (Preferred): Certification in the Ivalua platform or hands-on expertise with similar procurement solutions is highly valued.
• Collaboration & Communication: Exceptional communication skills to engage with stakeholders, drive consensus, and deliver results across cross-functional teams.