Solution Architect - Entry Level Sales Program 2027

IBM

Markham

Hybrid

CAD 69,000 - 98,000

Full time

2 days ago

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Job summary

IBM in Markham, Canada, is seeking a Solution Architect for an entry-level Sales Program 2027. You will lead and deliver complex AI-enabled solutions from requirements through implementation, partnering with customers to understand mission-critical directives and translate them into technical designs.

This role emphasizes agentic AI, prompt-engineering, chatbot development, and information retrieval. You’ll contribute across workshops, ensuring prerequisites are met and guiding customers on best

Qualifications

Background in LLM AI models and platforms (e.g. watsonx.ai).
Background with conversational and agentic AI.
Background with software development (Java, Python).
Good communication and writing skills.
Ability to understand customer requirements and pain points and apply AI to address them.
Bachelor’s or Master’s degree completed by start date in AI or related STEM field.

Responsibilities

Reviewing customers’ environment to ensure prerequisites.
Assisting customers with designing and implementing Agentic AI applications.
Helping assess customers Agentic AI application requirements.
Participating in workshops to explain advantages of proposed solutions and best practice approaches to Agentic AI including prompt-engineering, chatbot development, and search/information retrieval.

Skills

LLM AI models

Conversational AI

Agentic AI

Java

Python

Communication skills

Education

High School Diploma/GED

Bachelor's Degree

Tools

watsonx.ai

Job description

At IBM, Solution Architects work to understand needs and then create complex high-quality solutions that make meaningful impact. You’ll be responsible for overall leadership and delivery of the solutions from requirement gathering through implementation. You’ll use your in-depth knowledge of leading-edge products and technologies along with industry and business skills to influence outcomes.

Your role and responsibilities

The Solution Architect is responsible for working closely with customers to understand mission-critical company directives and develop technical solutions to support the business needs and technical requirements, then apply AI solutions to address the needs. This role is specifically required to use a mix of consultative skills, technical expertise, and the latest IBM AI software to guide customers in building solutions involving agentic AI. This includes:

Reviewing customers’ environment to ensure it meets all pre-requisites
Helping assess customers Agentic AI application requirements
Assisting customers with designing and implementing Agentic AI applications
Throughout the solutioning process, the Solution Architect will participate workshops to help customers understand advantages of proposed solutions and best practice approaches to Agentic AI including prompt-engineering, chatbot development, and search/information retrieval.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

Background (courses or work experience) in LLM AI models and platforms (e.g. watsonx.ai).
Background (courses or work experience) with conversational and agentic AI
Background (courses or work experience) with software development (Java, Python)
Good communication and writing skills.
Ability to understand customer requirements and pain points and ability to apply AI to best address them
Bachelor’s or Master’s degree completed by start date in AI or related STEM field.

Preferred technical and professional experience

Experience with Data Science and traditional AI/ML modeling evaluation (classification, regression)
Understanding of AI Governance
Experience in solution architectures

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

The salary range for the position is based on a full-time schedule. Your ultimate salary within this range may vary depending on your job-related skills and experience for this position.

Job Title

Solution Architect - Entry Level Sales Program 2027

Job ID

132846

City / Township / Village

Markham

State / Province

Country

Canada

Work arrangement

Hybrid

Area of work