Solution Architect Director

Fujitsu Limited; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading global IT services provider in Ontario is seeking a Senior Director of Application Managed Services to drive client transformation and innovation. The position requires 10+ years of IT experience, strong leadership skills, and expertise in cloud environments like AWS and Azure. Join the team to help redefine the future of AMS solutions. Competitive compensation and benefits offered.

Benefits

Competitive salary

Innovative work environment

Professional development opportunities

Qualifications

• 10+ years of experience in IT services with at least 5 years in leadership roles.
• Demonstrated success in managing large-scale IT engagements and driving revenue growth.
• Experience in cloud-native AMS and automation.

Responsibilities

• Lead modernization, transformation, and growth in Application Managed Services.
• Engage with executive clients and develop tailored solutions.
• Oversee AMS client development and revenue growth.

Skills

Client Engagement

IT Service Management

DevOps Integration

Revenue Growth

Application Performance Analytics

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, Business

Tools

AWS

Azure

GCP

Docker

Kubernetes

Job description

Job Description

Are you ready to lead innovation in Application Managed Services? Fujitsu North America is seeking a Senior Director of Application Managed Services (AMS) to drive our clients’ modernization, transformation, and growth. In this high-impact role, you will shape and execute technology strategies that enhance and extend our modern AMS capabilities, ensuring our clients receive state-of-the-art application management solutions that enhance business value.

You will engage with clients and C-level executives, present tailored solutions, and develop comprehensive sales proposals that balance cost, efficiency, technology, innovation, risk mitigation, and client value. You will oversee AMS client development, revenue growth, and continuous improvement of AMS services while positioning Fujitsu as an industry leader. This role requires deep expertise in large-scale IT service operations, a proactive mindset, and a passion for driving digital transformation through AMS.

We are seeking a dynamic leader with the following attributes : creativity, a relentless client focus, business acumen, innovation, exceptional communication skills, broad and deep technology expertise, the ability to command a high-performing team, a proactive and initiative-taking approach, industry recognition, and proven thought leadership.

You will be a champion of modern AMS principles, driving proactive, business-aligned, agile, cloud-first, automated, secure, data-driven, and industry leading innovations and solutions for our Fujitsu clients.

Requirements

Technical & Business Expertise :

• Deep understanding of Modern AMS Core Characteristics , including proactive & preventative management, DevOps integration, automation & AI, cloud-native solutions, security-embedded strategies, and business outcome-driven approaches
• Extensive experience in cloud environments (AWS, Azure, GCP), containerization (Docker, Kubernetes), CI / CD pipelines, and IT automation
• Expertise in AMS pricing models, including outcome-based pricing and service cost optimization
• Strong foundation in application performance analytics, security compliance (GDPR, HIPAA), and IT governance

Client Engagement & Leadership :

Proven ability to engage executive-level clients, build trust, and present solutions tailored to business needs

Experience in leading AMS innovation initiatives, developing new services , and promoting AMS transformation and portfolio modernization

Ability to command cross-functional teams, foster collaboration, and drive strategic initiatives

Experience leading solution alignment workshops with clients to ensure stakeholder buy-in and clarity.

Strong problem-solving, risk mitigation, and negotiation skills

Strategic & Sales Capabilities :

Experience in developing proposals, responding to RFPs, and crafting business cases for IT services

Ability to balance technology, tooling, pricing, and legal considerations in AMS offerings

A strong track record in revenue growth, service expansion, and customer satisfaction

AMS Technology and Offering Development :

Experience continuously researching and assessing emerging trends, tools, and technologies across ERPs and non-ERP platforms, including AI Ops , RPA , DevOps , Low-Code / No-Code , and monitoring tools

Proven design of modern strategies, methodologies, and best practices for application support and modernization

Ability to coordinate and lead across technology groups (Enterprise Apps, ERP / COTS, Cloud, Integration, Infra) to build integrated solution strategies

Proficient in defining and managing SLAs, SLOs, KPIs, and metrics for application managed services

Experience designing and developing sales collateral including capability decks, case studies, and proposal content.

Qualifications

10+ years of experience in IT services with at least 5 years in leadership roles (AMS, technology solution delivery, and / or IT service management)

Demonstrated success in managing large-scale IT engagements and driving revenue growth

Experience in cloud-native AMS, automation, AI-driven solutions, and DevOps integration

Strong thought leadership and industry recognition

Bachelor’s or Master’s degree in Computer Science, Information Technology, Business, or related field

Exceptional communication, leadership, and strategic planning skills

Join Fujitsu North America and help define the future of Application Managed Services. Apply today and become a key driver of AMS innovation!

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