Solution Architect - Chatbot / AI #89983

PCRecruiter - Recruitment Software & Applicant Tracking System; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

A leading company specializing in recruitment software seeks an AI Chatbot Solution Architect to lead the design and implementation of innovative AI chatbot solutions. The ideal candidate will have extensive experience in AI/ML development and a strong background in cloud platforms. This hybrid role offers the chance to work with cutting-edge technologies, with potential for contract extension and conversion to full-time employment. Candidates should possess excellent communication skills and the ability to thrive in a dynamic environment.

Qualifications

• 8+ years in AI/ML development and deployment, 3+ in architecture role.
• Strong knowledge of frameworks for agentic AI.
• Experience in fine-tuning and deploying LLMs.

Responsibilities

• Collaborate with stakeholders to define chatbot intents and user journeys.
• Design scalable AI chatbot architectures ensuring performance and security.
• Act as a liaison among technical teams, business stakeholders, and clients.

Skills

AI/ML development and deployment

AI architecture design

Cloud platforms knowledge

Prompt engineering

DevOps practices

Tools

LangChain

Docker

Kubernetes

Job description

Solution Architect - Chatbot / AI #89983

Request ID: 89983-1
Start/End Dates: 6/25/2025 - 12/24/2025
Work Location: Toronto-161 Bay St., 4th
Job Title: IT - Solution Architect - Expert

Job Description: Position Title: AI Chatbot Solution Architect
Line of Business: ASG

Target Start Date: asap
Duration: 6 months
Potential for this contract to be extended or converted to FTE? Yes for both

Hybrid, every Tuesday and Wednesday plus 1 Friday of month
Office Location: 161 Bay 4th Floor
Work Schedule (hours per week, start time): mon- fri 9-5, 37.50/week
Potential for OT? On approval by manager

Reason the role is open? New role
What project will this contractor be working on? Chatbot project
Selling points of the positions: high chances of extension and conversion to full time and exposure to latest technologies

Best vs average candidate: person need to understand AI technology, communicate to tech and business teams, someone who has built AI Chatbot before, banking experience, cloud experience.

Job Description:
AI Chatbot Solution Architect

Key Responsibilities:
• AI Chatbot Strategy and Planning:
o Collaborate with business stakeholders to understand chatbot use cases, goals, and requirements
o Identify key user journeys and define chatbot intents, entities, and conversation flows
o Define the AI roadmap and align it with the organization's strategic objectives
o Stay updated on emerging AI trends, technologies, and best practices
• Solution Design and Architecture:
o Design end-to-end AI chatbot architectures
o Ensure scalability, security, and performance of AI solutions
o Select appropriate AI tools, platforms, and frameworks based on project requirements
o Ensure chatbot responses are accurate, context-aware, and aligned with the brand's tone and style
• Collaboration and Leadership
o Work with cross-functional teams (e.g. developers, business, etc.) and provide technical guidance
o Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment
• Compliance and Risk Management:
o Ensure AI solutions comply with regulatory requirements and organizational standards.
o Identify and mitigate risks associated with AI implementations, such as bias or security vulnerabilities.

Must Have skills:
• AI/ML development and deployment experience – 8+ years.
• Experience in architecture/designer role – 3+ years
• Hands-on experience in designing AI architectures for large-scale applications – 8+ years
• Familiarity with AI best practices and regulatory compliance.
• Strong knowledge of frameworks or tools for agentic AI (e.g., LangChain, semantic kernel, etc.)
• Experience with RAG and agentic AI.
• Experience in fine-tuning and deploying LLMs.
• Understanding of prompt engineering and techniques to reduce hallucinations
• Knowledge of cloud platforms (e.g. Azure, Google Cloud, etc.) and AI services.
• Expertise in designing scalable and distributed systems.
• Familiarity with microservices architecture and API integration.
• Strong ability to analyze complex business problems and translate them into AI solutions.
• Knowledge of DevOps practices, CI/CD pipelines, and containerization (e.g., Docker, Kubernetes).

Nice to have:
• Experience with statistical analysis, predictive modeling, and optimization techniques.
• Understanding of data engineering and database systems.
• Banking/financial industry experience
• Have Built Chatbot in previous projects

Soft Skills:
• Strategic thinking and innovation.
• Attention to detail and a commitment to quality.
• Ability to work in a fast-paced, dynamic environment.
• You’re an effective team player willing to share expertise, knowledge and information
• You possess excellent communication skills, both written and oral
• You’re detail and process oriented

Deadline close June 16th at 11am