Solution Architect

ESET LLC; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology company is seeking a skilled professional for a full-time role in Montreal. The position involves providing technical support and assessments for enterprise security solutions, requiring a university degree and significant experience in the field. The company values diversity and offers a range of benefits including a medical plan, tuition reimbursement, and a lifestyle spending account.

Benefits

Empire Medical Plan

Lifestyle Spending Account

Tuition Reimbursement

Maternity Leave Return to Work Bonus

Volunteer Day Off

Coffee & Snacks

RRSP (Registered Retirement Savings Plan)

Referral Program

Qualifications

• Minimum of 5 years of relevant work experience.
• Ability to assess and implement security solutions.
• Intermediate knowledge of Windows, Mac, and Linux configurations.

Responsibilities

• Provide presentations of company solutions and conduct assessments.
• Assist in qualifying customer requirements and contribute to CRM.
• Support Enablement and Sales teams with channel enablement.

Skills

Enterprise security posture assessment

Security solutions implementation

Operating system configuration

Network connectivity and monitoring

Education

University Degree or equivalent experience

CompTIA Network+ or CompTIA A+ certification

Job description

Education for Internal Teams, Resellers, & Distribution

Continuous Skill Development

FUNCTIONAL RESPONSIBILITIES AND DUTIES

• Provide presentations of company solutions (MDR bundle: Endpoint, Encryption, MFA, ECOS, LiveSense, EDR, MDR).
• Conduct 'proof of value' and 'proof of concepts' assessments for customers.
• Assist in qualifying customer requirements and contribute to opportunity responses in the CRM.
• Provide active signposting and contribute to the technical success throughout the customer's lifecycle.
• Record and track customer activity via CRM and provide technical feedback.
• Support Enablement teams and assist Sales teams with channel enablement beyond basic demonstrations, both in person and remotely.
• Stay updated with industry news and developments from a technical perspective.
• Develop and maintain testing programs and demonstration environments for company solutions.
• Coordinate colleagues' work according to supervisor instructions, ensuring task performance aligns with procedures and priorities to meet objectives.
• Engage in conceptual, systemic, creative, and methodical activities.
• Perform additional tasks as directed by management within the department and company activities.

REQUIREMENTS

Education:

• University Degree or equivalent experience.
• Or equivalent certifications: CompTIA Network+ or CompTIA A+.

Experience:

• Minimum of 5 years of relevant work experience.

Knowledge:

• Ability to assess enterprise security posture, recommend, and implement security solutions; monitor and secure hybrid environments including cloud, mobile, and IoT; understand laws, policies, governance, risk, and compliance principles; identify and respond to security incidents.
• Intermediate knowledge of operating system configuration (Windows, Mac, Linux).
• Ability to establish network connectivity, monitor activity, perform hardening, configure, and troubleshoot infrastructure.

Language: Not applicable

Communication: Not applicable

Personal characteristics: Not specified

BENEFITS

Bureau:

• Empire Medical Plan
• Lifestyle Spending Account

Family:

• Tuition Reimbursement
• Maternity Leave Return to Work Bonus
• Volunteer Day Off

Office:

• Coffee & Snacks

Other:

• RRSP (Registered Retirement Savings Plan)
• Referral Program

Location and Employment Type

Montreal, Full-time

About Us

ESET Canada has a sales & marketing office in Toronto, with R&D in Montreal. Our team speaks over 10 languages including French, English, Spanish, Portuguese, Croatian, Italian, Arabic, Russian, Ukrainian, Bulgarian, Mandarin, and Tagalog. We value diversity and a family-like atmosphere.

This job posting also serves as an open call for CV submissions from interested candidates without specific openings.