Solar Service Technician

8MSolar; Raleigh; On-site; CAD 41,522 - 56,621; Full time

Job summary

8MSolar is seeking a Solar Service Technician based in Raleigh, Newfoundland and Labrador. The role involves maintaining solar PV systems, troubleshooting electrical faults, and ensuring excellent customer communication. Applicants must have knowledge of AC/DC systems, valid NC drivers license, and strong documentation skills for reporting through our work ticketing software. Compensation ranges from $22 to $30 per hour based on experience. Join us to help provide professional service and support in the solar energy sector.

Qualifications

• Strong knowledge of current NEC electrical code requirements.
• Valid NC driver's license is mandatory.
• Experience with solar inverters, optimizers, and battery systems.

Responsibilities

• Maintain and update solar PV systems and ensure customer satisfaction.
• Document service ticket details accurately in CRM software.
• Conduct site evaluations for new solar installations.

Skills

Knowledge of AC/DC systems

Familiarity with solar PV systems

Proficient with solar inverters and battery systems

Excellent documentation skills

Troubleshooting DC and AC faults

Customer service skills

Job description

As a “Solar Service Technician”, the Employee is required to perform the following duties and undertake all the responsibilities in a professional manner.

• Maintain current knowledge of AC/DC systems, solar PV systems and NEC electrical code.
• Maintain a valid NC drivers license.
• Ability to work with various kinds of solar inverters, optimizers, microinverters and battery systems.
• Complete and submit all assigned inspection and testing data as required. Create excellent, detailed documentation within our work ticketing software system so that we can always deliver professional reporting to our customers.
• Ensure timely resolution of the service tickets.
• Work with basic hand and electrical tools.
• Troubleshoot & diagnose common Direct Current (“DC”) & Alternating Current ("AC") faults within the PV Site.
• Ensure customer satisfaction and communicate site activities with them.
• Ensure compliance with latest OSHA guidance and the 8MSolar Safety Manual.
• Ensure compliance with company and government regulations.
• Handle emergency situations with established procedures and protocols.
• Follow company protocols and procedures regarding data keeping of the tickets in the CRM and other software.
• Perform Solar Site Evaluations on new installations gathering home's electrical setup and flying a drone.
• Maintain a company calendar with site activities.

The daily tasks and duties are subject to change upon the discretion of 8MSolar LLC.

$22-$30.00/hr DOE