Software Engineer (Agentic AI)

Sophos; Ottawa; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Remote-first with hybrid options

LinkedIn Learning

Wellbeing program

Calm app subscription

Parental leave and caregiver leave

EAP for confidential counseling

SOPH-Fest and social events

Global fitness challenges

Job summary

Sophos is seeking a Software Engineer II to design, build and support AI-powered cybersecurity capabilities. You’ll work on cloud-native microservices and REST APIs in Python, collaborating with leads and cross-functional teams to deliver secure, scalable services and customer value.

Join a remote-first organization with hybrid options, flexible hours, and ongoing learning opportunities while applying secure development practices and contributing to AI-enabled software solutions.

Qualifications

• Bachelor’s degree in CS or related field.
• 2+ years of professional software development experience delivering production code.
• Experience designing cloud-native microservices and REST APIs in Python.

Responsibilities

• Design, develop, test and maintain cloud-native microservices and REST APIs using Python and frameworks such as FastAPI.
• Contribute to LLM-powered applications and supporting services for development, deployment, observation and operation.
• Collaborate with engineering, product management and DevOps to deliver secure, scalable services.
• Write clear, maintainable, tested code and participate in peer reviews and code reviews.
• Work with AWS services, containers and CI/CD pipelines to support production readiness.

Skills

Python

Docker

Kubernetes

CI/CD

Unix/Linux

AWS

API development

Education

Bachelor's degree in Computer Science or related

Tools

FastAPI

Temporal

PostgreSQL

Redis

Elasticsearch

Job description

• As a member of the Sophos Agentic AI team, the Software Engineer II designs, builds and supports reliable AI-powered cybersecurity capabilities
• The role applies sound software engineering practices to moderately scoped, varied assignments, collaborating with experienced engineers and cross-functional partners to deliver secure, scalable services and customer value
• Work with engineering leads, architects, product management and delivery partners to understand requirements, clarify technical options and contribute to implementation plans
• Design, develop, test and maintain cloud-native microservices and REST APIs using Python and relevant frameworks such as FastAPI , FastMCP and Temporal
• Contribute to LLM-powered applications and the supporting services used to develop, deploy, observe and operate them
• Integrate data technologies such as PostgreSQL, Redis and Elasticsearch, following established patterns for performance, reliability and maintainability
• Deliver assigned features or components through design, implementation, code review, testing, deployment and production monitoring, seeking guidance for complex or unfamiliar work
• Investigate and resolve defects in distributed systems using structured analysis, logs, metrics and appropriate debugging tools
• Contribute to containerised and event-driven services using Docker, Kubernetes, CI/CD pipelines and AWS services
• Write clear, maintainable and well-tested code, and participate constructively in peer reviews and technical discussions
• Collaborate with Product Management, DevOps, Quality Assurance, security specialists and other developers to manage dependencies and support iterative delivery
• Apply secure development, data-handling and responsible AI practices, including appropriate verification of AI-assisted outputs and use of approved tools and accounts
• Share knowledge with colleagues, contribute to team documentation and provide task-specific support to less-experienced team members where appropriate
• Keep technical knowledge current in software engineering, cloud technologies, Generative AI and cybersecurity, and suggest practical improvements within the team’s scope

Benefits

• We encourage teams to get together in person periodically to help facilitate teamwork
• Remote-first working model & hybrid options
• Flexible start and end times for many roles
• Leadership development program
• Access to LinkedIn Learning
• Global internal coaching program (Coach Match)
• Periodic Sophos wellness days off for all Sophos to help employees relax and recharge
• Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses
• Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues
• Free annual subscription to the Calm app
• Paid parental leave, caregiver leave & bereavement/compassion leave available
• We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
• Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world
• Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company
• Health care benefits available worldwide

Working knowledge of Docker, Kubernetes, CI/CD and Unix/Linux development environmentsInvolvement across the software delivery lifecycle, including design, implementation, testing, deployment and operational supportPractical development of web services, microservices or REST APIs using Python or a comparable languageRelevant professional software development experience delivering production code within a collaborative engineering environmentSound Python development skills and the ability to produce readable, maintainable and tested codeFamiliarity with AI-assisted coding tools such as Claude Code, Cursor or CodexAbility to analyse technical information, exercise judgement within defined practices and escalation appropriately when risk or complexity exceeds role scopeWorking knowledge of AWS services and cloud-native application conceptsDegree in Computer Science, Software Engineering or a related discipline, or equivalent practical experienceYour unique experiences and skills might be exactly what we need to enhance our team. Don’t let a checklist hold you back – Application of structured problem-solving to varied technical issues within established engineering standards and practicesAbility to use SQL and data stores such as PostgreSQL or Redis; ability to learn related platforms such as ElasticsearchClear written and verbal communication, with the ability to work productively across engineering and product disciplinesWorking knowledge of API development and a framework such as FastAPI, Flask or DjangoAbility to use approved AI-assisted development tools responsibly, verify generated outputs and protect confidential, customer and personal dataWhile we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorshipKnowledge of cybersecurity products or concepts such as XDR, MDR, SIEM or SOARTask-specific coaching, knowledge sharing or support for peers or less-experienced colleaguesUnderstanding of AI agent patterns, retrieval-augmented generation or conversational AI systemsWork with cloud-native or distributed systems in a cybersecurity, data-intensive or similarly complex domainKnowledge of Temporal, event-driven architectures or large-scale data processingContribution to Generative AI, large language model or AI-enabled software solutions