Software Development Manager, Intelligent Cloud Hosting (ICON)

Amazon.com, Inc.; Vancouver; On-site; CAD 150,000 - 210,000; Full time

Job summary

Amazon’s Intelligent Cloud Hosting (ICON) team is seeking a Software Development Manager to lead the development of next-generation managed hosting platform technologies. You will guide large-scale software efforts, mentor engineers, and influence strategy across multiple teams to improve security, availability, and maintainability for Amazon’s e-Commerce platform.

You will partner with stakeholders and customers at senior leadership and operations levels, delivering impactful projects across

Qualifications

• 3+ years of engineering team management experience.
• 7+ years of engineering experience.
• 8+ years of leading the definition and development of multi tier web services
• Experience partnering with product or program management teams

Responsibilities

• Lead design, implementation, and delivery of large-scale software efforts.
• Influence your team’s priorities and strategy.
• Collaborate with strategic technical stakeholders and customers at senior leadership and operational levels.
• Deliver high-impact projects used by thousands of Amazon Retail services.

Skills

Engineering leadership

Distributed systems

People management

Cross-team collaboration

Job description

Do you want to ensure a delightful shopping experience for millions of Amazon.com customers everyday? The Intelligent Cloud Hosting (ICON) team is looking for a Software Development Manager who is passionate to work on the development of innovative software products which will help boost engineers productivity in Amazon, for improving services’ posture towards security, availability, efficiency, compliance and maintainability. We aim to eliminate vast quantities of undifferentiated and often tedious work for Amazon development teams - our opportunity for impact to tens of thousands of developers is enormous.

Key job responsibilities

As a Software Development Manager in the ICON team, you will be working on the development of next generation managed hosting platform technologies. You will lead the design, implementation, and successful delivery of large-scale, critical, or difficult software efforts involving a significant amount of work. You will be influencing your team’s technical and business strategy by making insightful contributions to team priorities and approach. You will work side-by-side and collaborate with strategic technical stakeholders and customers at both the senior leadership and operational levels to develop new products and that meet the needs of the Amazon e-Commerce platform. You will partner with multiple teams to come up with novel ways to make our retail website more secure and available for Amazon customers. You will solve complex yet fun challenges by looking at the big picture while diving deep.

The right candidate will possess proven software engineering skills, with experience creating and launching large distributed systems with the help of a team. You are expected to be versatile, able to thrive in a dynamic, entrepreneurial environment and eager to lead/mentor engineers. You are comfortable managing competing priorities and are able to bring order to ambiguous scenarios. Maturity, impeccable judgment, and the ability to influence and lead are essential to success in this role. You are data-driven and analytical. You can clearly & effectively communicate (written as well as verbally) across organizations and up to senior leadership.

A day in the life

• Deliver high-impact, high-visibility projects that are used by thousands of Amazon Retail services, driving career advancement.
• Invent processes, tools, and technology to force multiply the effect of your contributions across many organizations.
• Be responsible for owning, scoping, leading and delivering projects and experiments end-to-end, leveraging statistical evaluation, pattern recognition, and machine learning.
• Have the ability to dive deep into a wide variety of problems and technologies to guide the right decisions for the products and the customers you will support.

About the team

The ICON team hosts Amazon websites and backend platform services that power the customer experience. We abstract and centralize the Infrastructure management from service teams, bring agility to business processes, and manage infrastructure of 100s of Tier-1 services. The ICON team is located within the Intelligent Control (ICC) organization who owns connecting our worldwide websites and other consumer experiences such as Kindle, Amazon Video, and Alexa to the internet, as well as ensuring the highest level of availability, security and privacy of the web services that power the experience we deliver to our customers worldwide.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&DD insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.