Software Development Manager, Developer Experience

T-Net British Columbia; Calgary; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Join a dynamic team as a Software Development Manager, where you will lead the charge in enhancing developer experience and driving technical excellence. This role emphasizes collaboration, innovation, and the professional growth of your team members. You will actively participate in coding and design, while also holding important 1:1s to support your team's career aspirations. With a focus on building robust systems and tools, you will ensure that the engineering teams can deliver high-quality software efficiently. This is an exciting opportunity to make a significant impact in a forward-thinking company that values diversity, inclusion, and a high-performing culture.

Benefits

Top-tier health benefits

Dental insurance

Vision insurance

Flexible time off policy

RRSP matching

RESP contribution

Clioversary recognition program

Qualifications

• Over 2 years of experience in people management within large-scale SaaS organizations.
• Strong understanding of cloud platforms and modern development tools.

Responsibilities

• Collaborate with the team to identify challenges and craft a roadmap.
• Design and deliver high-quality developer tools and CI/CD processes.

Skills

People Management

SaaS Experience

Cloud Platforms

DevOps Practices

Kubernetes

Docker

Ansible

GitHub Actions

GitLab CI/CD

Buildkite

Tools

Ruby

Go

Terraform

Job description

Software Development Manager, Developer Experience

Posted December 10, 2024
Calgary / Remote - Canada

We are currently seeking a Software Development Manager to join our Engineering team. This role is available to candidates across Canada, excluding Quebec.

At Clio, we are committed to fostering a high-performing and human-centric culture. For Development Managers, this means supporting the professional growth of team members, driving strong execution across the team, and ensuring the delivery of robust technical solutions. Our Development Managers are highly technical and hands-on, actively participating in coding, design, and code reviews alongside their teams. They focus on cultivating technical excellence and strong collaboration within their teams while fostering a safe and productive environment for all Clions.

What your team does:

The 'Software Development Manager, Developer Experience' role will be part of our Coding Infrastructure division, a team of dynamic software developers responsible for building and maintaining the foundational systems, tools, and processes that enable our engineering teams to deliver high-quality software efficiently and at scale. This team plays a critical role in ensuring our development environment is robust, reliable, and optimized to support the continuous delivery of innovative solutions to our customers.

A day in the life might look like:

• Collaborating with your team to understand the challenges developers face, identify the most impactful opportunities, and craft a roadmap for the team.
• Working with your team to design technical solutions.
• Planning, prioritizing, and allocating resources to ensure the engineering team delivers high-impact projects on time and within scope.
• Designing, developing, and testing software applications using Ruby and Go.
• Embracing Infrastructure as Code with technologies such as Kubernetes, Docker, Terraform, and Ansible.
• Designing and delivering high-quality developer tools, frameworks, and CI/CD processes to accelerate adoption.
• Providing constructive feedback on code reviews, architecture documents, and other technical artifacts to support team members in making sound technical decisions.
• Holding 1:1 meetings with direct reports to support their career growth and development goals.
• Actively participating in hiring efforts to grow the engineering team at Clio.
• Reviewing code contributed by team members or other developers, offering expertise on specific technologies or patterns.
• Actively contributing to code development alongside other developers to build and maintain scalable and reliable software systems.
• Engaging and collaborating with cross-functional stakeholders, including engineering managers, vendors, and system engineers, to align priorities, resolve conflicts, and drive successful project outcomes.

You may be a fit for this role if:

• You bring over 2 years of experience in people management, with a strong focus on leading teams within large-scale SaaS organizations;
• You have led strategic initiatives and implemented impactful changes to enhance the internal development experience;
• You have experience contributing to open-source development projects;
• You demonstrate a strong understanding of cloud platforms, DevOps practices, and modern development tools;
• You have hands-on experience with technologies such as Kubernetes, Docker, and cloud platforms, as well as tools like Ansible, GitHub Actions, GitLab CI/CD, and Buildkite.
• You possess a diverse base of knowledge that enables you to help your team solve complex technical problems;
• You can describe successful projects you've worked on, as well as lessons learned from failed projects;
• You have demonstrated the ability to hire the best and brightest engineers in a fast-paced job market and to coach, develop, and retain engineering talent;
• You are equally energized by both your technical work and contributing to the career growth of your team;
• You have strong opinions that are weakly held, and you foster that same attitude in others;
• You believe in providing honest, actionable feedback to your team and encourage your team to reciprocate;
• You devise roadmaps to guide your team but aren't beholden to them- you easily adapt to a constantly changing world.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is more than just a tech company- we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers