Software Development Manager, Amazon Fulfillment Technologies (AFT) - Workforce Optimization

Our team is looking for a Software Development Manager that can lead a team building and improving systems that will help Fulfillment Centers (FCs i.e. Amazon Warehouses) around the world to operate efficiently by providing information and insights to FC operators and software services which rely on real time information for planning and staffing. These systems provide aggregate data and help build an end-to-end picture of FC state to help users make key decisions to improve efficiency and staff optimally. These decisions impact delivery of packages to Amazon customers. Your work will directly influence Amazon business and customer promise. As a member of this team, you will get the opportunity to work on highly visible, innovative projects that directly impact the customer experience. You will be involved in all the aspects of the software development cycle including scoping, design, implementation, testing & delivery of your product. The position has great opportunity for growth.

Key job responsibilities

In this position you will partner with product managers, project managers, user experience designers and other teams. A successful candidate will have an established background with strong technical ability, excellent project management skills, great communication skills and motivation to achieve results in a fast-paced environment.

A day in the life

Position is located in Toronto, ON, Canada. Domestic and International travel - 20%.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

Workforce Optimization

AFT’s Workforce Optimization team delivers innovative platforms and products to automate labor management and staffing decisions across processes and functions at Amazon’s global fulfillment network locations.

Minimum Qualifications:

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.