Software Development Manager, Amazon Fulfillment Technologies (AFT) - Outbound/Flow

Amazon Inc.; Toronto; On-site; CAD 171,000 - 286,000; Full time

Job summary

Amazon Development Centre Canada ULC in Toronto seeks a Software Development Manager to lead a team building large-scale distributed systems powering Amazon's fulfillment network worldwide. You will own end-to-end software delivery, architecture, and operations for cutting-edge picking software used by warehouse associates.

You will mentor engineers, collaborate with product managers, and drive engineering excellence with data-driven quality goals.

Qualifications

• 3+ years of engineering team management experience.
• 7+ years working directly within engineering teams.
• 3+ years designing or architecting scalable systems.
• 8+ years leading multi-tier web services.
• Experience with full software/hardware/networks lifecycle practices.
• Experience partnering with product/program management.

Responsibilities

• Manage overall software development life-cycle.
• Lead multiple software engineers in one team.
• Report on status of development, quality, operations, and system performance to management.
• Architect and develop the best technical design and approach.
• Foster culture of continuous engineering improvement through mentoring and metrics.
• Hire, coach, and mentor individuals; build a strong cross-functional organization.
• Own all operational metrics and support.
• Drive better customer experience through Amazon initiatives.
• Bring innovative ideas to improve customer objectives.
• Set clear, measurable quality goals for the team with data.

Skills

Engineering team management

Leadership

Distributed systems design

Web services design

Mentoring

Architecture

Product collaboration

Job description

We are seeking a talented technical professional with strong software engineering and people management skills to be our Software Development Manager. You will manage a team building large-scale distributed systems that power Amazon's fulfillment centers worldwide. If you want to design, deliver, and operate innovative picking software enabling our warehouse associates to fulfill customer orders, we offer unmatched career growth, mentoring, and community engagement opportunities. Come build the next generation of our fulfillment systems and advance your career with Amazon!

The successful candidate will manage an existing team of software development engineers, partnering with other managers, to design, build, and operate innovative picking software. With a high degree of ownership, you will develop our proprietary solutions end-to-end.

Key job responsibilities

• Manage overall software development life-cycle
• Leader of multiple software engineers in one team
• Report on status of development, quality, operations, and system performance to management
• Work closely with engineers to architect and develop the best technical design and approach
• Foster culture of continuous engineering improvement through mentoring, feedback, and metrics
• Hire, coach, and mentor individuals; build a strong cross-functional organization
• Work with a diverse customer base to understand requirements, priorities, and processes
• Own all operational metrics and support
• Have the obsession to drive a better customer experience through everything that we do here at Amazon
• Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives
• Set clear, measurable quality goals for the team in a data-driven way

Amazon Leadership Principles For Amazon Leaders

• Demonstrate excellent judgment, are right a lot
• Hire and develop the best people
• Able to dive deep and never out of touch with the details of the business
• Strong results orientated approach.
• Think big and have a bias for Action
• Deal well with ambiguity

About The Team

Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

AFT's Pre-Pick Optimization team in Toronto builds the optimization systems that plan picking work in Amazon fulfillment centers worldwide. We group customer orders into efficient units of work, plan that work around delivery promises, and re-plan when conditions change, so orders get out efficiently and on time for customers.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 171,400.00 - 286,200.00 CAD annually

Company - Amazon Development Centre Canada ULC

Job ID: A10595441