Software Development Engineer II, Amazon Connect

Amazon Jobs; Vancouver; On-site; CAD 114,000 - 192,000; Full time

Job summary

A leading technology company in Vancouver is seeking a software developer to work on AWS solutions. The ideal candidate has over 3 years of experience in software development and is proficient in programming. You will work collaboratively on innovative applications benefiting millions of users. This role offers a competitive salary ranging from $114,800 to $191,800 per year, along with a comprehensive benefits package.

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture experience.
• Experience programming with at least one software programming language.
• 3+ years of full software development lifecycle experience.

Responsibilities

• Own code end-to-end from requirements to development.
• Contribute to building the next generation contact center.
• Collaborate with a diverse team to deliver reliable systems.

Skills

Software development experience

Design patterns

Programming proficiency

Software lifecycle management

Education

Bachelor’s degree in computer science or equivalent

Job description

Overview

As part of the AWS Solutions organization, we have a vision to provide business applications that are used by millions of companies worldwide to manage day-to-day operations. We accelerate customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. It leverages AI and a broad ecosystem of services to provide a natural, extensible customer experience and to transform how agents service customers.

We have a rapidly growing customer base and an exciting charter that includes solving highly complex engineering and algorithmic problems. You will play a crucial role in developing the next generation contact center and delivering scalable, resilient systems with a constant customer focus.

Responsibilities

• Own code end-to-end from requirements to development, and work closely with senior technical leaders to deliver high-quality software.
• Contribute to building the next generation contact center and related services that scale with customer needs.
• Collaborate with a diverse team of software, hardware, and network engineers, security experts, and operations professionals to deliver reliable systems.

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) experience.
• Experience programming with at least one software programming language.
• 3+ years of full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
• Bachelor’s degree in computer science or equivalent.

Equal Opportunity and Accommodations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Compensation

The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on factors including job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.