Software Development Engineer, Alexa Communications

Amazon; Toronto; On-site; CAD 115,000 - 192,000; Full time

Job summary

Amazon's Alexa Communications team in Toronto, ON, is seeking a Software Development Engineer to help build next-generation AI-powered communication features. You will work with product management, design, and data science to deliver scalable services and seamless user experiences across Alexa devices and apps.

This role emphasizes hands-on coding, architecture, and collaboration in an Agile environment, with opportunities to influence product strategy and drive innovations in real-time AI and

Qualifications

• 5+ years of professional software development experience.
• 2+ years of design or architecture experience.
• Experience programming with at least one language.

Responsibilities

• Work closely with product and design teams to influence overall product strategy.
• Investigate design approaches, prototype new technologies and evaluate technical feasibility.
• Build highly scalable, reliable and available distributed services leveraging AWS Cloud.
• Contribute to operational excellence, identify problems and propose solutions.
• Write clean, maintainable code and perform peer code reviews.
• Work in an Agile/Scrum environment to deliver high quality software.
• Find new ways to solve challenging problems daily.
• Build agentic APIs to deliver low latency, low cost, highly reliable cloud services and device software solutions.

Skills

5+ years of software development

2+ years design/architecture

Programming in at least one language

Education

Bachelor's degree in CS or equivalent

Job description

Software Development Engineer, Alexa Communications

Are you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our dynamic Alexa Connections team as a Software Development Engineer, and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you'll work at the intersection of disruptive AI technologies and real-world impact, making a difference for millions of customers. You'll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you'll push the boundaries of what's possible with Alexa+.
As a SDE, you'll drive the development of next-generation communication features powered by advanced AI technologies, including AI Agents and Real-time AI. You'll work closely with cross-functional teams, including product management, design, and data science, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent communication experiences. You'll also lead the integration of these advanced AI systems into Alexa's core capabilities, ensuring a seamless and intuitive user experience.
It is still Day One for the Alexa Communications team – we have a lot to innovate and build to make communication through Alexa devices a magical experience. And now you can send a message, make a call, play announcements, or drop in on your closest friends & family via Alexa devices or the Alexa app! The Alexa communications team is working to become the most natural way for people to communicate, and the challenge ahead is significant. We're a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa even more useful, and delight customers around the world.
This position is within Alexa Communications team which develops core software components for communication experiences across various platforms. In this role, you will have the opportunity to work with domain experts and software engineers, and deliver key Alexa Communications features and use cases.

Key job responsibilities

• Work closely with product and design teams to Influence overall product strategy.
• Working with other team members to investigate design approaches, prototype new technologies and evaluate technical feasibility.
• Building highly scalable, reliable and available distributed services leveraging AWS Cloud.
• Contributing to operational excellence, constructively identifying problems and proposing solutions.
• Writing clean, maintainable code and performing peer code-reviews.
• Work in an Agile/Scrum environment to deliver high quality software.
• Find new ways to solve challenging problems every day.
• Build agentic APIs to deliver a low latency, low cost, highly reliable, and high scalable cloud services and device software solutions.

About the team

Alexa Connections aspires to make Alexa+ the world’s most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory.

Basic Qualifications

• 5+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life &D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 114,800.00 - 191,800.00 CAD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.