Software Developer Siebel CRM 9153-2512

Dheya; Toronto; Hybrid; CAD 90,000 - 140,000; Full time

Job summary

An established industry player is seeking a seasoned CRM Developer with extensive experience in Siebel and Adobe AEM. This hybrid role involves translating technical specifications into robust CRM applications, troubleshooting issues, and collaborating across IT teams. The ideal candidate will have a deep understanding of CRM software development and a proven track record in delivering high-quality solutions. Join a dynamic team where your expertise will drive impactful projects and enhance user experiences in the public sector. If you thrive in a fast-paced environment and are passionate about technology, this opportunity is for you.

Qualifications

• 10+ years in Siebel configuration, design, development, and integration.
• 7+ years designing solutions with Oracle Siebel CRM and Adobe AEM.

Responsibilities

• Translate specifications into working CRM applications, including coding and testing.
• Resolve technical issues during software operation.

Skills

Siebel Open UI Architecture

Siebel Development

Database Management

API Integration

CRM Solution Implementation

Troubleshooting

Team Collaboration

Agile Methodology

Business Analysis

Tools

OBIEE

PowerBI

Siebel Tools

Job description

Skills Required :

Siebel Open UI Architecture, Siebel Development, Database Management, Oracle, API Integration, CRM Solution Implementation, Accessibility for Ontarians with Disability Act (AODA), Troubleshooting, Team Collaboration, Agile Methodology, Business Analysis

HM Note: This hybrid contract role requires three (3) days in office. Candidates must include their first and last name in the resume.

Description

Responsibilities:

• Translate technical system specifications into working, tested CRM applications, including developing detailed programming specifications, coding, data compilation, maintenance, and unit testing.
• Resolve and troubleshoot technical issues during software operation.

General Skills

• Experience in programming, analysis, and support of specialized CRM software at the required experience level.
• Ability to collaborate across IT teams throughout the Software Development Life Cycle.
• Experience with structured development, design, implementation, and maintenance methodologies.
• Proficiency in designing, coding, testing, debugging, and documenting applications.
• Experience with object-oriented and/or third-generation programming languages.
• Knowledge of application design, latest design patterns, deployment, and troubleshooting.
• Experience with relational and hierarchical databases.
• Proficiency in using query languages for information retrieval.
• Experience with communication protocols.
• Ability to elicit and document requirements from diverse stakeholders.
• Strong analytical, problem-solving, decision-making, communication, interpersonal, and negotiation skills.
• Team player with a history of meeting deadlines.

CRM Software Development Skills

• Experience with specific CRM software, high availability solutions, enterprise architecture, middleware, gateways, and tools for CRM development.
• Knowledge of developing internet applications and rapid application development methodologies.
• Understanding of information management principles and practices.
• Experience reviewing and modifying product installation scripts, providing post-implementation support, and conducting design walkthroughs.
• Knowledge of Accessibility for Ontarians with Disability Act (AODA) and standards.
• Ability to produce user and system documentation.

Experience and Skill Set Requirements

• 10+ years in Siebel configuration, design, development, and integration.
• 5+ years of Siebel integration with Adobe AEM, J2EE, etc.
• 5+ years with Siebel EIM/EAI.
• 3+ years with Siebel IP18+ focusing on configuration and development.
• Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Scripts, and related objects.
• Proficiency with Siebel Tools and Web Templates.
• Experience with Siebel Open UI classes and methods.
• Siebel 8.x or above certification.
• Experience with Siebel Open UI architecture and file structures.
• Experience in UI integration, embedding external applications, and exposing Siebel externally.

Report Development Skills - 35%

• Experience with OBIEE and PowerBI reporting.
• Knowledge of Open UI concepts like PM, PR, Manifest, and Mapping files.

Soft Skills - 20%

• Strong communication skills, both written and verbal.
• Ability to develop ideas, conceptualize solutions, and work effectively in teams.
• Proven analytical and problem-solving skills, ability to work under pressure and adapt to change.

Public Sector Experience - 5%

• Experience with various Siebel modules relevant to the public sector and grants management is advantageous.

Must Haves:

• 7+ years designing solutions with Oracle Siebel CRM.
• 7+ years designing solutions with Adobe AEM.
• Experience developing business design documents, functional and non-functional requirements.
• Experience creating high-level application flows supporting business needs.

Nice to Have:

• Experience with Public Sector Transfer Payment (Grant) Model.
• Experience ensuring compliance with QA standards.