Software Developer, Intern (Genesys Cloud)

Socket.dev; Toronto; Hybrid; CAD 28,000 - 34,000; Full time

Job summary

Genesys in Toronto, Ontario is offering a Software Developer Intern position on the Genesys Cloud team. You will integrate with a skilled team to deliver new features in our product while gaining exposure to leaders across our Cloud business.

The internship supports hybrid work with a mix of in-office and remote work, 8–16 months starting May/June 2027, and a chance to build both technical and collaboration skills.

Qualifications

• Pursuing a Bachelor's or Master's degree in computer science or related field.
• Strong proficiency in TypeScript and modern JavaScript.
• Familiarity with AWS backend technologies and Vue.js or TS-based UI frameworks.

Responsibilities

• Design, develop, and test features that meet business needs with high scalability and reliability.
• Write and maintain unit, integration, and acceptance tests.
• Participate in collaborative code reviews with other developers.
• Adhere to HIPAA Security and Privacy Laws and Genesys Code of Conduct.

Skills

TypeScript

JavaScript

UI frameworks

Education

Bachelor's or Master's in CS

Tools

AWS

Vue.js

Job description

Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Internship Details: This internship/co-op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs.

We are considering students available for internship/co-op terms ranging from 8 to 16 months beginning in May/June 2027

Role Overview:

As aSoftware Developer Internon theGenesysCloud team, you will integrate with a highly skilled team to deliver new features in our product. You'll get the chance to participate in a high-energy development environment that ships great software while also maintaining a friendly, laid-back culture.

On top of building strong technical and soft skills, Software Developer Interns can expect great exposure to leaders across our Cloud business and, depending on where they live, have the flexibility to work in-office, fully virtual, or a hybrid of the two.

Responsibilities/Job Duties

In this role the primary responsibilities include (but are not limited to):

• Work with team members to help design, develop, and test features that meet the business needs of our customers and exhibit features that include high scalability, availability and reliability
• Write and maintain unit, integration, and acceptance tests
• Perform collaborative code reviews with other developers
• Understand & comply with HIPAA Security and Privacy Laws
• Adhere toGenesysCode of Business Conduct and Ethics
• Have Fun

Required Qualifications

• Actively pursuing aBachelor’sor master’s degree in computer science or related technical discipline
• Strong proficiency in TypeScript, including a solid understanding of modern JavaScript/TypeScript concepts and development practices.
• Familiarity with AWS backend technologies and servicesused for cloud-based application development.
• Familiarity with Vue.js or other TypeScript-based UI frameworks and librariesfor frontend application development.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ -

Working at Genesys

• AI at enterprise scale– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally– Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

This is an active opening at Genesys. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our Talent Acquisition team, looking beyond keywords to focus on your experience and potential.

About Genesys:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.Genesys Cloud is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [e-mail].

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.