Software Dev QA (FortiSASE)

Fortinet, Inc.; Burnaby; On-site; CAD 65,000 - 95,000; Full time

Job summary

Fortinet, Inc. is seeking a QA Specialist to join the FortiSASE team in Burnaby, Canada. You will be responsible for testing the functionality of our cloud-hosted security solutions, executing both manual and automated tests, and collaborating closely with development teams to ensure top-notch product reliability.

The ideal candidate should have a degree in Computer Science and experience in network security as well as a solid understanding of SaaS environments. Strong analytical skills and communication abilities are key to thriving in this role.

Qualifications

• Experience working as a QA in a Software-as-a-Service or Infrastructure-as-a-Service environment.
• Ability to create and maintain test infrastructure.
• Knowledge of network security technologies such as IPsec, SSL/TLS, VPN, DNS, SD-WAN.
• Strong teamwork and communication skills, both written and verbal.
• Proven ability to troubleshoot web apps, networks and cloud infra.
• Experience documenting clear, reproducible defect reports and test results.
• Experience with OpenStack, AWS, GCP and Azure preferred; RabbitMQ a plus.
• Experience with FortiClient or similar endpoint software is an asset.
• Experience building frameworks and packages in Java or Python is a plus.
• Fortinet certifications and AI familiarity are a plus.

Responsibilities

• Execute manual and automated testing for FortiSASE.
• Build frameworks for end-to-end automation.
• Diagnose and troubleshoot production issues.
• Document and track software defects.
• Collaborate with developers to fix identified defects.

Skills

QA in SaaS or IaaS environment

Network security technologies

Test infrastructure maintenance

TCP/IP networking

Interpersonal communication

Analytical troubleshooting

Problem report writing

Cloud services (OpenStack, AWS, GCP, Azure)

Java or Python frameworks

Fortinet certifications

Automation scripting

Fortinet certifications

AI awareness

Education

Degree in Computer Science or related field

Tools

RabbitMQ

FortiClient or equivalent

GCP

Azure

RabbitMQ

FortiClient

Job description

FortiSASE is a SaaS-based service that combines network and security functions with WAN capabilities, which allows users to securely access the Internet from anywhere. As a team member, you will be responsible for testing the end-to-end functionality of the product. You will be working closely with multiple development and QA teams to verify new features, regression test existing functionalities, automate E2E tests and improve the product's usability, reliability, and performance. To find out more about FortiSASE, visit https://www.fortisase.com

Job Responsibilities

• Execute feature and bug fix testing for the FortiSASE cloud-hosted security solution using a combination of manual and automated testing techniques.
• Help build frameworks and packages required to implement end to end automation involving multiple products.
• Work with internal teams to diagnose and troubleshoot issues found in production and staging environments.
• Identify, document, and track software defects found during testing.
• Work closely with developers to ensure defects are correctly identified and fixed.

Job Skills Required

• Experience working as a QA in a Software-as-a-Service or Infrastructure-as-a-Service environment and/or in Network security and related technologies such as IPsec, SSL/TLS, VPN, DNS, SD-WAN etc.
• Ability to create and maintain test infrastructure.
• Knowledge of TCP/IP networking, firewalls, switching, and routing.
• Team player with strong interpersonal, written, and verbal communication skills.
• Demonstrated ability to logically and analytically troubleshoot web applications, networks and cloud infrastructure.
• Demonstrated ability to write clear and reproducible problem reports and test results.
• Experience working with OpenStack, AWS, GCP and Azure is preferred.
• Experience with RabbitMQ is a plus.
• Experience with endpoint software (such as FortiClient or equivalent) is an asset.
• Experience in building frameworks and packages in Java or Python is a plus.
• Fortinet and other vendor certifications are a plus.
• Experience with AI is a plus.

Educational Requirements

• A degree or technical diploma in Computer Science, Computer Technology, or related field.