Softgoods & Customer Service Specialist

Tigre Géant; Town of Cochrane; On-site; CAD 32,000 - 47,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Career growth

Store discount

Profit sharing

Annual bonus

Job summary

Giant Tiger is hiring a Softgoods Associate (Full-Time) for its Cochrane store location. The role focuses on delivering high levels of customer service, accurate transactions, and merchandise replenishment in a fast-paced environment.

The position includes a typical full-time schedule with 35–40 hours weekly, health benefits after eligibility, paid time off, and opportunities for growth within the company. A store discount and other incentives are part of the package.

Qualifications

• Strong customer service skills.
• Ability to work independently and as part of a team.
• Ability to handle a variety of tasks in a fast-paced environment.
• Attention to detail.
• Effective communication and interpersonal skills.

Responsibilities

• Ensuring a high level of customer service
• Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs)
• Replenish merchandise around the checkout area
• Following up on hot selling items and completing markdowns and SKU changes when needed
• Maintaining planograms, labels, tickets and signing standards
• Performing cycle counts as required
• Ensuring compliance of all policies when selling Tobacco and Lottery
• Ensuring health and safety policies and guidelines are followed
• Ensuring the checkout work area is kept clean and organized
• Ensuring Loss prevention best practices are followed

Skills

Strong customer service

Teamwork

Multi-tasking

Attention to detail

Communication skills

Job description

Giant Tiger is hiring a Softgoods Associate (Full-Time) for its Cochrane store location. The role focuses on delivering high levels of customer service, accurate transactions, and merchandise replenishment in a fast-paced environment.

The position includes a typical full-time schedule with 35–40 hours weekly, health benefits after eligibility, paid time off, and opportunities for growth within the company. A store discount and other incentives are part of the package.