Social worker - Employee Assistance Program (EAP)

TELUS; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading health services provider in Quebec City is seeking a Social Worker for their Employee Assistance Program. The successful candidate will provide in-person, telephone, and video counseling to a diverse clientele, managing multiple tasks effectively. The ideal applicant will have a Master's in Social Work, clinical experience, and fluency in French, with bilingualism as an asset. This role emphasizes a supportive work environment and work-life balance.

Benefits

Work-life balance with Monday to Friday schedule

Social benefits from day one

Retirement plan for financial goals

Four weeks of vacation and 3 Well-Being Days

Annual reimbursement for professional membership

Clinical supervision and training leave

One day of volunteer work per year

Support for diversity and inclusion

Qualifications

• Minimum of two years of clinical experience.
• Ability to set short-term goals.
• Good knowledge of community resources.
• French required; bilingualism is an asset.

Responsibilities

• Provide short-term counseling (3 to 6 sessions) to a diverse clientele, in-person, by phone, and video.
• Manage a varied workload, adapted to different types of clients.
• Ensure administrative follow-up of files.

Skills

Proactivity

Resourcefulness

Organization

Solution-oriented approach

Community resource knowledge

Bilingual communication

Education

Master's degree in Social Work

Member in good standing of l’Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec

Job description

Social worker - Employee Assistance Program (EAP)

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Social worker - Employee Assistance Program (EAP)

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TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Social worker - EAP (Quebec City)

On-Site Opportunity

Permanent, Full-Time or Part-Time

Our team and what we’ll accomplish together

Our EAP team boasts exceptional expertise with a diverse clientele, generously sharing knowledge and providing high-quality clinical support. We foster a multidisciplinary environment with open exchanges between colleagues, emphasizing diversity and inclusion for all team members.

What You'll Do

As an EAP Clinical Counselor at TELUS Health, you will play a crucial role in providing in-person, telephone, and video counseling services to clients of our Employee Assistance Program (EAP) from one of our clinical offices located in Quebec City.

Our dynamic and caring multidisciplinary team stands out for its incredible expertise and generosity in sharing knowledge. You will work with a varied clientele presenting diverse issues, enriching your professional experience and allowing you to develop your skills. Additionally, you will benefit from the constant support of supervisors available as needed and the ability to easily collaborate with your colleagues via Teams chat.

Join us to make a significant difference in the lives of our clients while thriving in a stimulating and collaborative work environment.

How You Will Make a Difference :

• Provide short-term counseling (3 to 6 sessions) to a diverse clientele, in-person, by phone, and video.
• Manage a varied workload, adapted to different types of clients and consultation reasons.
• Ensure administrative follow-up of files using simple clinical models, facilitating note-taking.

What you bring :

The ideal candidate is proactive, resourceful, and organized. They enjoy versatility and can manage multiple tasks simultaneously with efficiency. Structured in their approach, they know how to prioritize responsibilities and maintain a high level of performance in all activities.

Master's degree in Social Work;

Member in good standing of l’Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec;

Minimum of two years of clinical experience.

Ability to set short-term goals and use a solution-oriented approach.

Good knowledge of community resources.

French required; bilingualism is an asset.

Why Join TELUS Health :

Work-life balance : Regular work schedule from Monday to Friday.

Social benefits : Coverage from day one to meet your individual and family needs.

Retirement plan : To help you achieve your financial goals.

Vacation and well-being : Four weeks of vacation and 3 Well-Being Days.

Professional membership : Annual reimbursement of $300 for your professional order membership.

Professional development : Clinical supervision and paid training leave.

Community engagement : One day of volunteer work per year to support a cause you care about.

Positive work environment : Support for diversity and inclusion.

A Bit About Us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer : In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and / or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and / or any leader(s) who will be part of the selection process.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Health and Human Services

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