Social Worker - Emergency Department

Southlake Health; Newmarket; Hybrid; CAD 65,000 - 84,000; Part time

Benefits offered by this job

Health and dental benefits

HOOPP pension with employer/employee

Wellness initiatives (virtual fitness,

on-site gym memberships)

Job summary

Southlake Health in Newmarket (ON) is seeking a compassionate Social Worker to join our interprofessional healthcare team on a part-time basis. You will assess psychosocial needs, provide counselling, support discharge planning, and connect patients and families with community resources.

Collaboration with physicians, nurses, and other professionals is key to delivering patient-centered care. You will advocate for patients, contribute to quality improvement, and maintain compliant documentation.

Qualifications

• Master’s degree in social work from an accredited university.
• OCSWSSW membership in good standing required.
• OASW membership preferred.
• 3–5 years of social work experience in an acute care or hospital setting.
• Experience in oncology, palliative care, or crisis intervention is an asset.
• Training or experience in grief and loss required.
• Strong knowledge of psychosocial assessment, counselling, and conflict resolution.
• Ability to collaborate with patients, families, healthcare teams, and community partners.
• Excellent organizational, problem-solving, and communication skills.
• Flexibility to work under pressure in a fast-paced healthcare environment.

Responsibilities

• Deliver psychosocial assessments and provide counselling, emotional support, crisis intervention, and grief support to patients and families.
• Support patients and caregivers in coping with the effects of illness and treatment, including family, financial, and social challenges.
• Facilitate discharge planning and connect patients and families with appropriate community resources and services.
• Collaborate with physicians, nurses, and other interprofessional team members to ensure coordinated, patient-centered care.
• Advocate on behalf of patients and families within the healthcare system and community.
• Provide consultation and education to healthcare teams regarding psychosocial issues and available resources.
• Maintain accurate documentation and statistics in compliance with hospital standards.
• Participate in program development, hospital committees, and quality improvement initiatives.

Skills

psychosocial assessment

counselling

crisis intervention

family support

documentation

communication

organizational skills

collaboration

Education

Master’s degree in social work

OCSWSSW membership in good standing

OASW membership preferred

3–5 years hospital acute care experience

experience in oncology/palliative/crisis intervention asset

grief and loss training/experience

Job description

Job Category: Allied Health Hospital
Location: Newmarket ON
Job Type: Permanent, Part time
Number of Positions: 1
Minimum - Maximum Hourly Rate: $47.05 - $60.99

Why Join Our Team?

A people-first workplace environment that prioritizes belonging, wellness, and psychological safety. Hybrid, virtual, and in-person working environment (where applicable).

• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

About the Role

We are seeking a compassionate and skilled Social Worker to join our interprofessional healthcare team. The Social Worker provides comprehensive psychosocial assessment, counselling, education, and advocacy to support patients and their families in navigating the impacts of illness and hospitalization. This role focuses on enhancing patient and family well-being, facilitating safe and effective discharge planning, and connecting individuals to appropriate community resources. The Social Worker also collaborates closely with healthcare providers to address the psychosocial aspects of care while contributing to quality improvement and professional development initiatives.

What you’ll be doing

• Deliver psychosocial assessments and provide counselling, emotional support, crisis intervention, and grief support to patients and families.
• Support patients and caregivers in coping with the effects of illness and treatment, including family, financial, and social challenges.
• Facilitate discharge planning and connect patients and families with appropriate community resources and services.
• Collaborate with physicians, nurses, and other interprofessional team members to ensure coordinated, patient-centered care.
• Advocate on behalf of patients and families within the healthcare system and community.
• Provide consultation and education to healthcare teams regarding psychosocial issues and available resources.
• Maintain accurate documentation and statistics in compliance with hospital standards.
• Participate in program development, hospital committees, and quality improvement initiatives.

What you bring

• Master’s degree in social work from an accredited university.
• Member in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
• Membership in the Ontario Association of Social Workers (OASW) is preferred.
• 3–5 years of relevant social work experience in an acute care or hospital setting.
• Experience in oncology, palliative care, or crisis intervention as an asset.
• Training or experience in grief and loss required.
• Strong knowledge of psychosocial assessment, counselling, and conflict resolution.
• Demonstrated ability to collaborate effectively with patients, families, healthcare teams, and community partners.
• Excellent organizational, problem-solving, and communication skills.
• Flexibility and ability to work under pressure in a fast-paced healthcare environment.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.