Social Worker (BSW) - ACTT

SHN Scarborough Health Network; Toronto; On-site; CAD 54,000 - 70,000; Full time

Job summary

Scarborough Health Network is seeking a Social Worker (BSW) for the ACTT team to provide case management, assessment, and treatment for individuals with severe mental illness and substance use issues.

Reporting to the Manager of Adult Outpatient Mental Health and Substance Use Programs, you will collaborate with an interdisciplinary team, maintain clinical documentation, and apply ACTT principles while supporting clients in the community and in hospital settings.

Qualifications

• Bachelor of Social Work degree and registration in good standing with a regulatory body.
• Minimum 3 years' recent experience in a community mental health setting.
• Clinical experience in assessing, planning, developing and coordinating treatment for adults with severe mental illness.

Responsibilities

• Provide case management, assessment, treatment and support services with attention to substance use for ACTT patients.
• Collaborate with a multidisciplinary team to coordinate care and ensure safety.
• Maintain accurate clinical documentation in EMR or client information system.

Skills

Crisis management

Interpersonal skills

Communication skills

Analytical thinking

Time management

Education

Bachelor of Social Work

Tools

EMR systems

Documentation software

Job description

Job Number: JR106810 | Job Title: Social Worker (BSW) - ACTT | Union: OPSEU | Union: OPSEU | Job Category: Paramedical | Hospital Location: 1940 Eglinton Ave | Job Type: Permanent, Full time | Number of Positions: 1 | Minimum - Maximum Hourly Rate: $39.16 - $50.78 | Hours: Days, Weekends

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description

Reporting to the Manager of Adult Outpatient Mental Health and Substance Use Programs, the Social Worker (BSW) position will provide case management, assessment, treatment and support services, with special attention to substance use issues, to individuals with severe and persistent mental illness who are patients of the ACT team.

Required Qualifications

• Completion of a Bachelor of Social Work and registration and good standing with a regulatory body
• Minimum 3 years recent experience in a community mental health setting working with clients who require careful monitoring and evaluation
• Current case management skills with clinical experience of assessing, planning, developing, coordinating and providing treatment, rehabilitation and support services to program clients with severe and persistent mental illnesses
• Thorough understanding of the ACTT model
• A clear understanding of the characteristics and problems of adults with severe and persistent mental illnesses
• Understanding of working with seniors with addictions, cognitive impairments and physical limitations.
• Strong crisis management skills and proven experience assessing and managing suicide risk
• Experience and belief in the value of working in and committing to a fully integrated multidisciplinary team and interdisciplinary model, including clinical guidance and peer support
• Good working knowledge of the Mental Health Act
• Demonstrated excellence in interpersonal and communication skills that facilitate interaction among all members of the ACTT
• Demonstrated superior decision-making and organizational skills
• Demonstrated commitment to professional development
• Proficiency in clinical documentation in an electronic medical record or client information system
• Must possess own car, a current Ontario Driver's License and a clean driving record
• Demonstrates excellence in communication both verbal and written
• Analysis and problem assessment
• Demonstrated pattern of good attendance and work record.
• Demonstrates an understanding of and commitment to SHNs comprehensive safety programs and practices including staff safety, patient safety, and environmental safety and participates in regular in-service education in this area.
• Demonstrates a commitment to customer service when dealing with patients, colleagues, volunteers and other members of the community and public

Preferred Qualifications

• Ability to speak another language is an asset.

Accommodation and Diversity Statement

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

At Scarborough Health Network (SHN), our people are our greatest asset. They come from all over the world and bring diverse perspectives to enhance the compassionate and innovative care we provide our patients and their loved ones. We celebrate what makes people unique and believe that a safe, fulfilling and balanced work environment is just the start. We recognize and reward our teams, prioritize access to continuing education and create meaningful opportunities for growth and development.

At SHN, you can enhance your career while by opening doors to new experiences and possibilities within our vibrant and inclusive community.

We are proud to be an inclusive, equitable and accessible workplace, where everyone feels valued, respected, supported, and has a rich sense of belonging through our organizational drive to build and sustain an exceptional work environment where healthcare professionals can flourish both personally and professionally.

SHN is proud to be named one of Greater Toronto’s Top 2026 Employers by Mediacorp Canada Inc., the organization behind the prestigious Canada’s Top 100 Employers project. This honour celebrates organizations that create exceptional workplaces, and we are thrilled to be among them.

We are a culture that empowers and inspires. This means everyone feels welcomed, respected, supported and valued and able to fully participate in the workplace. We are doing this through by creating awareness, providing education resources, empowering staff-led Communities of Inclusion, and providing growth and career opportunities. We are proud to offer mentorship programs to encourage collaboration and to support international employees, and our EnRoute training and career advancement programs designed to provide hands‑on experience to fast-track certifications and placements in different care units. We are always in search of individuals with unique strengths to enhance the world‑class care we provide to our patients within a welcoming environment.

Experience what makes us one of Greater Toronto’s Top Employers and an affiliated teaching hospital of the University of Toronto. We are proud to offer our staff comprehensive perks, including:

• Defined Benefit pension plan through the Healthcare of Ontario Pension Plan
• Comprehensive insured benefits package including health and dental benefits
• New Graduate Initiative
• Enroute Program
• Critical Care Sponsorship Program
• Employee Discount and Incentive Programs
• Employee and Family Assistance Program (EFAP), along with other comprehensive wellness offerings, including our Spiritual Care team of registered psychotherapists for spiritual, religious or emotional care; mental health supports; and on‑site wellness rounding
• Recognition events
• Leadership Development and Learning Programs
• Tuition Assistance Program