Social Worker

Reena; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community service organization in Toronto seeks a Social Worker to assist individuals in accessing services. The role involves coordinating with families and agencies, supporting the intake process, and participating in committees. Candidates must possess a Bachelor of Social Work and be registered with the OCSWSSW. This position offers opportunities for professional development and the chance to impact the community positively.

Benefits

Opportunities for skill enhancement

Accessibility accommodations during recruitment

Qualifications

• Minimum 2 years’ experience in health and developmental services sectors.
• Knowledge of the intake process required.
• Experience directly working with families.

Responsibilities

• Provide information and support intake processes.
• Assist in tracking applications for Passport Funding.
• Stay informed about system changes and sector trends.

Skills

Communication skills

Collaboration

Problem-solving

Education

Bachelor of Social Work

Registration with OCSWSSW

Job description

Job Description

Description

The Social Worker will provide information, assessment, and entry facilitation into Reena’s Community Participation Supports and Residential Systems. They will act as the contact for individuals who have chosen Reena as their lead agency. The role involves participating in decision-making processes for individuals within Reena’s system and supporting intervention in cases of complex needs.

This role will contribute to internal and external committees to coordinate services within the Developmental Services Ontario (DSO) scope, the Ministry of Health and Long-term Care, and Ontario Health Teams.

Key Responsibilities :

Intake Support Responsibilities

• Provide information to individuals seeking or referred to Reena for services via email and phone, redirecting to the Intake Social Worker as needed.
• Support intake processes, including preparing necessary documentation.
• Conduct meetings with families and agencies to plan available options.
• Support Intake Social Workers as needed.
• Collaborate with stakeholders and departments for smooth transitions.
• Handle internal transfers of supported individuals.
• Assist in tracking applications for Passport Funding.
• Respond to inquiries about Reena’s residential, community supports, and DSO services.
• Manage internal agency requests like DSO assessments on DSCIS.
• Respond to Ontario Health Teams inquiries for warm transfer services.
• Attend planning meetings and assist with new build applications.
• Perform other duties as assigned.

System Responsibilities

• Stay informed about system changes and sector trends.
• Familiarity with Access Point and similar services.
• Represent the agency at sector-wide, municipal, or provincial meetings alongside leadership.
• Instruct courses for Learning and Development.
• Advise on course development based on sector developments and research.
• Act as a resource for staff and management.
• Follow relevant policies and legislation, including those from the Ministry of Children, Community and Social Services, and the Ministry of Health.
• Manage passport program applications.
• Perform other duties as assigned.

Self-Development

• Seek new information and opportunities to enhance skills.
• Take actions to improve abilities aligned with career goals.
• Maintain currency with the Ontario College of Social Worker and Social Service Workers (OCSWSSW) requirements.

Planning / Organizing and Flexibility

• Manage multiple tasks across teams and programs.
• Organize resources for internal groups and committees.
• Notify and collaborate with relevant parties about potential issues.
• Show flexibility in routines and scheduling based on priorities.

Qualifications :

• Bachelor of Social Work (mandatory).
• Annual renewal & registration with OCSWSSW, in good standing.
• At least 2 years’ experience in health and developmental services sectors.
• Knowledge of the intake process.
• Knowledge of the mental health sector is an asset.
• Experience working directly with families.
• Verifiable knowledge of the community served.
• Experience in needs assessment to identify service gaps.

Note: All candidates must comply with the mandatory vaccination policy, including boosters as applicable. Reena will accommodate staff unable to be vaccinated for bona fide reasons, with supporting documentation, in accordance with the Ontario Human Rights Code.

Reena is committed to accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please notify Human Resources if you require accommodations during the recruitment process.