Social Services Coordinator Long Term Care Full Time

Hawthorne Place Care Centre; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A senior care facility in Toronto seeks a Social Worker / Social Services Coordinator to develop and evaluate social service programs, provide support to residents, and facilitate family support groups. The ideal candidate will have a diploma in social services or gerontology, strong interpersonal skills, and experience in geriatric care. A commitment to nurturing a culture of kindness and inclusion is essential.

Benefits

Competitive wages

Support for personal and professional growth

Employee and Family Assistance Program

Qualifications

• Registered under the Social Work and Social Services Work Act.
• Clear vulnerable sector screening and TB test results required.

Responsibilities

• Develop and evaluate social service programs.
• Provide bereavement counseling as needed.
• Facilitate support groups for families and residents.

Skills

Strong interpersonal skills

Excellent written and verbal communication skills

Good organizational skills

Ability to interact courteously

Ability to listen and respect others' points of view

Education

Diploma in social services or gerontology

Degree in Social Work

Tools

RAI-MDS knowledge

AIS certification

Job description

Job Description

How do you bring kindness to others every day?

Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission, and their well-being directly impacts the lives of those in our care.

The Social Worker / Social Services Coordinator reports to the Executive Director and is expected to provide orientation, informal education, support, and counseling to residents, families, and friends to promote a sense of comfort and well-being, as well as overall empowerment among individuals.

Responsibilities :

1. Develop, implement, and evaluate Social Service Programs
2. Provide support to department managers in team member intervention when needed.
3. Facilitate support groups for families and/or residents.
4. Provide bereavement counseling for residents, families, and team members as needed.
5. Display awareness and evidence daily of why feelings matter most to individuals.
6. Coordinate Family Council meetings.
7. Act as the Home Resident Placement Coordinator in the absence of the Admissions Coordinator.
8. Participate in tours of the Home with potential applicants and/or their representatives.
9. Maintain a waitlist in conjunction with CCAC.
10. Maintain communication with placement agencies, applicants, and representatives to ensure occupancy remains above LHIN-specific targets.
11. Conduct outreach services by maintaining contacts with hospital social workers, discharge planners, community agencies, physician offices, and other referral sources.
12. Understand and participate in the improvement of quality indicators, including resident satisfaction surveys and action plans.
13. Perform other tasks as assigned.

Qualifications :

1. Diploma in social services, gerontology, or a degree in Social Work.
2. Registered under the Social Work and Social Services Work Act with a current general certificate of registration.
3. Or relevant experience as a Social Services Coordinator or Worker in a LTCH, with specific experience requirements based on employment history.
4. Previous experience in a geriatric social-related field is an asset.
5. Strong interpersonal skills and ability to interact courteously with residents, the public, employees, and volunteers.
6. Excellent written and verbal communication skills.
7. Ability to maximize positive social interactions efficiently.
8. Good organizational skills.
9. Knowledge of RAI-MDS; AIS certification preferred, or must be completed within one year of hire.
10. Second language is an asset.
11. Demonstrate professional values such as respect, autonomy, and protection of individuals' rights.
12. Ability to listen and respect others' points of view.
13. Clear vulnerable sector screening, TB test results within 6 months, and supervisory references.

What do we offer you?

• Competitive wages
• Employee perks
• Support for personal and professional growth
• Employee benefits (if applicable)
• Employee and Family Assistance Program (if applicable)
• Matching RRSP contributions (if applicable)
• Medication training (if applicable)

We appreciate all applicants' interest; only those selected for further consideration will be contacted.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. We consider accessibility needs during the hiring process and encourage applicants to notify us of any needs.