Social Media & Event Coordinator

Dexterra; Hamilton; On-site; CAD 50,000 - 72,000; Full time

Benefits offered by this job

Employee Referral Program

Growth opportunities

Industry leader onboarding

Job summary

Dexterra Group is seeking a Social Media and Event Coordinator for Dexterra Signature Dining to manage multiple social channels, create content, and support marketing efforts across units. You will track engagement metrics, report weekly, and contribute to events and customer engagement initiatives.

The role involves designing marketing collateral, supporting e-commerce activities, and collaborating with National Leads to grow participation and strengthen the Dexterra brand.

Qualifications

• Content creation across multiple units and platforms.
• Ability to edit high-quality audio and video using hardware and software.
• Experience managing e-commerce environments and multiple editing tools.
• Familiarity with social media KPIs and weekly performance reporting.

Responsibilities

• Create and manage content for multiple social media handles (Instagram, Facebook, TikTok, Snapchat).
• Provide marketing support including customer engagement, feedback collection, and events support.
• Develop marketing collateral such as loyalty cards, posters and signage when needed.
• Track, analyze and report on social media metrics to National Leads and grow engagement over time.

Skills

Content creation

Video and audio editing

E-commerce management

Social media analytics

Marketing collateral design

Job description

Dexterra Group, is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence acrossthe entire continentNorth America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

Dexterra Signature Dining Full-Time Social Media and Event Coordinators manage multiple social media handles of key unit(s) for the company. These often include, but are not limited to: Instagram, Facebook, TikTok, & Snapchat for multiple units and often different verticals (Retail vs Higher Ed).

Qualifications

Coordinators have a strong skill set in content creation and can juggle creating content for multiple units at the same time. These include the ability to edit high-quality audio and video using a combination of hardware and software. They also bring other peripheral skill sets such as the ability to manage and build E-Commerce environments, use multiple forms of editing software to create cutting-edge content, and other cloud-based platforms to aggregate feedback.

Coordinators are expected to understand standard Social Media KPIs and Metrics and send weekly reports to Dexterra Signature Dining’s National Leads on Social Media and Engagement. They are also expected to be able to account for these metrics, provide context around them, and grow them over time.

Alongside content creation, this role provides general marketing support which includes engaging with customers and collecting feedback for operational improvements. This includes tabling, polling, sampling, events support, and other activities that drive customer participation and reinforce the Dexterra brand. Specialists are also capable designers that can create marketing collateral such as loyalty cards, posters, and signage when needed.

Additional Information

WHAT'S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Employee Referral Program!
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.

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