Social Media & Engagement Specialist - Content & E-Commerce

Dexterra; Guelph; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Employee Referral Program

Growth Opportunities in a leading company

Participation in a significant industry

Job summary

A growing hospitality company based in Guelph is seeking a Social Media & Engagement Coordinator to create compelling social media content and manage multiple platforms for various units. The ideal candidate will have strong customer service skills, experience in content creation, and the ability to analyze social media metrics. Additionally, they will support E-Commerce efforts and contribute to innovative marketing strategies. This role offers a collaborative work environment that embraces diversity and inclusion.

Qualifications

• Experience managing social media accounts for diverse business verticals.
• Ability to create high-quality content using mobile and professional tools.
• Access to a reliable personal vehicle.
• Expertise in interpreting social media performance metrics.

Responsibilities

• Create engaging social media content aligned with the Dana brand.
• Collect and report on social media KPIs.
• Engage with customers to enhance satisfaction.
• Manage Dana's E-Commerce environment.

Skills

Social media management

Content creation

Customer service

E-Commerce management

Graphic design

Tools

Adobe Creative Suite

Canva

CapCut

Job description

A growing hospitality company based in Guelph is seeking a Social Media & Engagement Coordinator to create compelling social media content and manage multiple platforms for various units. The ideal candidate will have strong customer service skills, experience in content creation, and the ability to analyze social media metrics. Additionally, they will support E-Commerce efforts and contribute to innovative marketing strategies. This role offers a collaborative work environment that embraces diversity and inclusion.