Social Media & Design Specialist | Full-Time | Hamilton Arena

UNAVAILABLE; Hamilton; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

Join a dynamic team at a premier venue management company, where your passion for live music and creativity will shine. This hybrid role combines social media strategy, content creation, and graphic design to elevate the digital presence of top-tier venues. You'll engage audiences through captivating content, cover live events, and collaborate across departments to ensure a consistent brand voice. If you're ready to make an impact in the vibrant world of live entertainment, this opportunity is perfect for you. Embrace the excitement of the industry and help shape unforgettable experiences for fans!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Pension Matching

Paid Time Off

Qualifications

• 1-2 years of experience in social media and content creation.
• Proficient in graphic design tools and analytics.

Responsibilities

• Manage content across all social media platforms.
• Create engaging multimedia content for events and promotions.

Skills

Social Media Management

Content Creation

Graphic Design

Video Editing

Copywriting

Analytics

Education

Post-secondary degree in Marketing

Experience in Social Media

Tools

Canva

Adobe Photoshop

Sprout Social

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Are you a passionate live music fan with your finger on the pulse of pop culture? A social media wiz who lives for the energy of a sold-out show? We’re searching for someone to join our entertainment marketing team who thrives in the noise and excitement of the live concert experience — and knows how to translate that energy into scroll-stopping digital content.

The ideal candidate is fluent in the ever-evolving social media landscape, active across major platforms, and understands what it takes to engage digital audiences. This person is both creative and strategic, with the ability to produce original content and execute on a plan — and has the design skills to bring visuals to life across multiple brands and mediums. While this role focuses primarily on music and live events, there may be opportunities to contribute to sports-related content as well.

This role is a hybrid of social strategy, hands-on content creation, and graphic design support. From covering concerts and editing videos to designing social assets and building signage or marketing materials, you’ll be the digital voice and visual support behind Hamilton Arena, FirstOntario Concert Hall, and The Studio. A flexible schedule is key — you’ll work from home, in the office, and on-site at shows and events in Hamilton. You’ll help build and grow our social media presence while supporting broader design needs across the department.

This is not your typical 9–5 job. A major part of our storytelling happens when the lights go down — so you’ll be expected to attend events as needed, including evenings and weekends.

This role pays an annual salary of $55,000-$70,000 CAD.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 8, 2025.

About the Venue

The Hamilton Arena will be the centerpiece of a premier music, sports, and live entertainment destination in Southwestern Ontario, delivering a premium event and hospitality experience for all. Boasting 18,000 seats, state-of-the-art technology, and unparalleled programming expertise, the new Hamilton Arena is set to become a more competitive player in attracting the world's leading touring artists. The reimagined arena will have exceptional features that will provide countless memories for attendees.

Responsibilities

• Own and manage content across all social media platforms: Instagram, TikTok, Facebook, X, LinkedIn, YouTube, and emerging platforms
• Lead content strategy and execution for Hamilton Arena, FirstOntario Concert Hall, and The Studio
• Cover concerts and events live on-site — capturing and posting real-time content
• Create engaging, on-brand multimedia content including video, photography, copywriting, and social-first graphics
• Design visual assets beyond social media, such as:
• Venue signage and upcoming concert promotions
• In-house promotional materials (flyers, posters, digital screens)
• Sponsorship elements and branded activations
• Email graphics, digital ads, and internal presentation decks
• Maintain a social content calendar and schedule content using Sprout Social (or a similar platform)
• Monitor and report on content performance using platform insights and analytics tools; make recommendations and adjust strategies accordingly
• Collaborate across departments (partnerships, PR, programming) to align messaging and support cross-functional initiatives
• Stay current on social media trends, platform updates, and emerging creative formats
• Engage with our community — respond to comments, DMs, fan inquiries, and monitor sentiment
• Ensure consistent voice, tone, and visuals across all brand channels

Qualifications

• Education & Experience: Post-secondary degree in Marketing, Communications, Journalism, Graphic Design, or a related field (or equivalent experience)
• 1–2 years of experience in social media, content creation, or marketing (live entertainment/sports/venue/brand experience preferred)
• Strong interest in and knowledge of live music, concerts, and pop culture
• Experienced content creator with a strong portfolio of social-first content (short-form video, photo, copy, graphics)
• Proficient in graphic design tools such as Canva, Adobe Photoshop, Illustrator (basic InDesign or After Effects a plus)
• Comfortable creating light design work beyond social (e.g., signage, posters, branded assets)
• Familiarity with social scheduling and publishing tools like Sprout Social, Meta Business Suite, etc.
• Proficient in reading analytics and reporting tools (native platform insights, Sprout Social reports, etc.)
• Strong writer with an engaging voice and attention to tone and grammar
• Excellent organizational skills — able to manage multiple projects, deadlines, and stakeholders
• Thrives in a fast-paced, collaborative environment and isn’t afraid to take initiative
• Available to work evenings and weekends as needed for event coverage
• Maintains confidentiality and professionalism when privy to sensitive information

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.