Social Media Coordinator

ROME GROUP; Quebec; Hybrid; CAD 60,000 - 80,000; Part time

Job summary

A community media organization is looking for a Social Media Coordinator to manage its online presence and engage with audiences across platforms. This role is perfect for a creative individual with strong copywriting skills and a passion for storytelling. Responsibilities include creating and distributing content, managing social media interactions, and collaborating with other teams. The ideal candidate will have a Bachelor's degree and experience in digital media, marketing, or journalism. The position offers a hybrid schedule with on-site requirements.

Qualifications

• 1-2 years of experience in digital media, journalism, marketing, or related fields.
• Strong knowledge of major social media platforms and SEO.
• Demonstrated proficiency in organizational skills and attention to detail.

Responsibilities

• Plan and implement social media content strategy.
• Monitor customer service inquiries on social media.
• Create graphics and visual assets for posts.

Skills

Social media strategy

Copywriting

Graphic design

SEO knowledge

Education

Bachelor's degree

Tools

Excel

PowerPoint

Adobe

SproutSocial

Job description

Nine PBS: Social Media Coordinator

Who We Are: As an essential community institution, Nine PBS magnifies and deepens understanding of our community to help our region flourish. We convene meaningful conversations, we share thought-provoking content, and we host events that engage and inspire our region. Our unique facilities and connections offer opportunities for memorable experiences for audiences of all ages.

Our History: We are a community-licensed public media station. For 70 years, we have been a foundational pillar in the St. Louis community by providing trusted, community-centered content and resources. Our core purpose is to magnify and deepen understanding of our community to help our region flourish.

Our Values: Nine PBS is rooted in our four values: Community, Trust, Equity, and Learning. These guide every aspect of our work – both in how we interact with one another as teammates, as well as how we engage with the community.

Our Culture: Nine PBS is an equal opportunity employer with a leadership team and culture that prioritizes diversity, equity, inclusion, and belonging. For the past four years, Nine PBS was identified by the Women’s Foundation of Greater St. Louis as a best place for women to work.

Our Team: One of our strategic goals is to create and sustain a positive, high-performing, inspiring, and inclusive culture that prioritizes the well-being and belonging of every member of our team. Get to know the amazing individuals you will be working alongside if you are selected for this position: https://www.ninepbs.org/ourteam/.

Position Description: The Social Media Coordinator is responsible for planning, implementing, monitoring, and enhancing Nine PBS’s social media presence across platforms to increase audience engagement, brand awareness, and support organizational goals. The ideal candidate will have a strong understanding of writing for social media and the ability to implement the station’s strategy across various platforms including Facebook, Instagram, YouTube, TikTok and more. This role is situated on our Content Team and reports directly to the Digital Engagement Manager. In addition to collaborating with members of the Content Team, this role will also work in alignment with members of the Communications, Impact, and Individual Giving teams to create cohesive and compelling digital communications.

The ideal candidate for this position is a creative and dynamic thinker with a passion for storytelling, community engagement, and public service. They will be experienced in the social media landscape, with a strong visual sensibility, sharp copywriting skills, and a data-informed mindset. It’s vital for this individual to build trust with diverse audiences, elevate brand voice across platforms, and care deeply about fostering inclusive, meaningful connections with a digital community. This position will require the ability to thrive in a fast-paced, collaborative environment, and juggle multiple tasks and deadlines. This position will report to the Digital Engagement Manager on the Content team.

Primary Responsibilities: The following primary responsibilities are vital to successfully meeting the expectations of this position in an effective and efficient manner. This is not an exhaustive list, and areas of focus may fluctuate, as needed, between primary and secondary responsibilities.
-Create and distribute content in alignment with organizational priorities for daily Facebook, Twitter, Instagram, and LinkedIn posts.
-Assist in the ongoing maintenance of the social media calendar.
-Monitor various social media platforms for needs related to customer service inquiries and responses.
-Understand who Nine PBS is, including the brand, audience, goals, and other aspects of mission.
-Assist in the creation of graphics and visual assets for posts.

Secondary Responsibilities: These are additional activities that are expected to be performed in this position.
-Track metrics and create performance reports on an ongoing basis.
-Be able to effectively understand and implement brand voice and tone.
-Be able to effectively write and edit engaging content tailored for various platforms.
-Effectively support the work of cross-department teams.

Qualifications: Bachelor’s degree required, with at least 1-2 years of experience in digital media, journalism, marketing, or other related fields. Proficient in Excel, PowerPoint, Word and other MS Office applications such as Adobe. Strong knowledge of major social media platforms (Facebook, Instagram, LinkedIn, X, TikTok, YouTube). Experience with SproutSocial a plus. Sound understanding of SEO, web traffic data, and digital metrics. Demonstrated proficiency in organizational skills, writing ability, and attention to detail.

Hybrid Schedule: This position is eligible for a hybrid schedule, typically working 1-2 days virtually each week, upon approval from supervisor. Must work on-site on Tuesdays, as well as attend all team meetings, one-on-one meetings, and all-staff meetings.

Additional Expectations and Core Competencies: Success in this role is not only measured by meeting the expectations outlined above, but also in how the work is performed. The following competencies are required for this role.
-Approach all interactions solution focused.
-Beopen to feedback and demonstratea growth mindset.
-Provide respectful feedback to others, as needed.
-Share knowledge, resources, and expertiseopenly to support team and organizational success.
-Effectively and proactively communicate important information to supervisor.
-Demonstrate effective time management.
-Demonstrate good judgment.
-Demonstrate effective working relationships with othersthat are collaborativeand welcoming.
-Behave in a professional manner and represent the values of Nine PBSat all times.

Application Instructions
Company: Nine PBS
Vacancy Type: Part-Time
Job Location: St Louis, MO, US
Pay Rate: $20/hour working 20 hours per week, with the potential for this to eventually become a full-time position.
Application Timeline: July 28th – August 7th, 2025
Application Process: For a candidate to be considered for employment, the following materials must be submitted as a complete application to [e-mail]:
Resume
Cover Letter
3 Professional References (will not be contacted unless offered the position)

Provide a word document that includes responses to the following three questions:
What have you read in this job posting that is interesting and inspiring to you? (no more than 150 words)
How are you uniquely qualified to enhance the Nine PBS team and our work? (no more than 150 words)
What would success look like to you after six months in this position? (no more than 150 words)

Nine PBS
As an essential community institution, Nine PBS magnifies and deepens understanding of our community to help our region flourish. We tell stories that move us. We meet people where they are the most comfortable consuming content. Nine PBS’s platforms include four distinct broadcast channels (Nine PBS, Nine PBS KIDS, Nine PBS World, and Nine PBS Create), ninepbs.org, social media, the free PBS Video App, streaming services, live and virtual events, and the Public Media Commons. Since 1954, Nine PBS has accepted the community’s invitation into their homes, schools, and businesses. Follow Nine PBS on X, Facebook, Instagram, LinkedIn, and TikTok.