Social Media Content Specialist - Canada-Based Remote

ICUC; Ontario; Remote; CAD 60,000 - 80,000; Full time

Job summary

Join a leading remote company as a Social Media Content Specialist, where you'll engage with clients' audiences across social platforms. This role requires exceptional communication skills and a passion for social media. Work flexible shifts and enjoy a supportive team culture focused on collaboration and growth. Competitive hourly pay and benefits are offered for both full-time and part-time opportunities.

Benefits

Medical Benefits

Dental Benefits

Paid Time Off

RRSP

Qualifications

• Native fluency in English, fluency in additional languages is an asset.
• Exceptional written communication skills in English.
• Professional experience moderating and engaging across social media platforms.

Responsibilities

• Review, monitor, moderate, and respond to comments on clients’ social channels.
• Craft creative written content to encourage participation and engagement.
• Understand clients’ social media strategy and communicate effectively.

Skills

English

Written Communication

Social Media Engagement

Education

Permanent Residency in Canada

Job description

Social Media Content Specialist - Canada-Based Remote

Join to apply for the Social Media Content Specialist - Canada-Based Remote role at ICUC

Social Media Content Specialist - Canada-Based Remote

Join to apply for the Social Media Content Specialist - Canada-Based Remote role at ICUC

ICUC is a team of creatives, strategists, content creators and social media managers working directly with brands to deliver first-class social media expertise, helping our clients to bring their brand stories to life.

You can become part of a fast-paced, exciting, and fun work environment, all from the comfort of your own home – ICUC is a fully remote company and has been since day one. Our mission is to remind the world that there are humans behind brands. That applies not only to our clients and social media communities but first and foremost to the workplace. Our culture is built on collaboration, responsibility, and trust, meaning you will be recognized for your hard work and achievements. We support a progressive culture where you can feel at home, enjoy equal opportunities, and grow with us. At ICUC, we achieve things together, as a team.

Want to join the team?

We are looking for experienced Social Media Content Specialists available to work a combination of shifts, including days (8AM to 4PM North American Central Time), evenings (4PM to 12AM North American Central Time), and overnight shifts (12AM to 8AM North American Central Time) throughout the week and on weekends, to join our growing team.

What awaits you?

• Review, monitor, moderate, and respond to comments posted on our clients’ social channels on behalf of our clients using their unique brand voice.
• Craft creative written content to encourage participation and increase engagement across our clients’ social channels.
• Provide our clients’ audience with an excellent experience through the clients’ social channels.
• Escalate issues, observations, opportunities, and insights through the relevant channels.
• Understand our clients’ social media strategy, tone-of-voice, and brand guidelines, to communicate with their audience efficiently.
• Ensure the online community's safety policies and brand guidelines are being followed by all members.

Qualifications

What You'll Bring :

• Native fluency in English. Fluency (C2 proficiency) in additional languages is an asset.
• Exceptional written communication skills (spelling, grammar, syntax, etc.) in English.
• Permanent residency in Canada.
• Open and flexible availability, with no limitations, to work a combination of the shifts/days outlined above.
• Professional experience moderating and engaging across all social media platforms.
• Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines.
• The ability to tailor your written tone and voice to match each customer.
• Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries.
• Reliable high-speed internet with no data restrictions.
• An active Facebook account.

NOTE : Full-time (32-40 hours per week) and part-time (24-32 hours per week) opportunities are available. All shifts are 8 hours long, with the expectation to work a combination of the shifts/days outlined above.

Additional Information

The hourly pay range for this position is $16.75 to $17.00 CAD or the minimum wage in your province of residence - whichever is higher. Actual hourly pay within this range will be based on relevant experience, knowledge, and skills. Benefits such as medical, dental, RRSP, paid time off, and others are available to hourly employees working at least 22 hours a week.

We believe that diverse ideas, perspectives, and backgrounds foster a stronger and more creative work environment that delivers better results. We are committed to creating workplaces that reflect our clients and where everyone feels empowered to bring their full, authentic selves to work. We work with candidates of all ability levels throughout the recruitment process to ensure accessibility. If you need accommodations during the application or interview process, please contact [e-mail] or discuss your needs throughout the hiring process.

ICUC thanks all applicants; only those qualifying for next steps will be contacted.

Brand : ICUC

Time Type : Full time

Contract Type : Permanent

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Marketing and Sales, Marketing Services

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