Social & Content Creation Manager

Neo Financial Technologies Inc.; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a rapidly growing fintech company as a Social Media Manager, crafting innovative content across platforms like TikTok and Instagram. This role offers the chance to shape brand voice and strategy, track performance, and connect with a diverse community in a dynamic, inclusive environment. With a focus on creativity and collaboration, you will be pivotal in driving engagement and brand affinity while enjoying a fulfilling career with opportunities for growth.

Benefits

Equity through stock options

Collaborative in-person environment

Focus on personal growth

Qualifications

• 4–6 years of content creation experience for social media.
• Strong understanding of digital storytelling and content strategy.
• Proficiency with editing tools such as CapCut and Adobe Premiere Pro.

Responsibilities

• Own and execute short-form video strategies for social media.
• Concept, script, film, and edit compelling content.
• Track performance metrics and iterate based on analytics.

Skills

Content Creation

Social Media Strategy

Digital Storytelling

Tools

CapCut

Adobe Premiere Pro

After Effects

Job description

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers

The Role

Are you a creative storyteller who lives and breathes social? Do you light up at the idea of turning everyday moments into standout content? Neo Financial is looking for a passionate, curious, and hands-on social media manager to bring our brand to life across TikTok, Instagram, and beyond.

You’ll take the reins on end-to-end content creation — from concepting and scripting to filming, editing, and performance analysis — all while working closely with our Director and VP of Brand to shape our voice, expand our reach, and drive meaningful engagement.

This is a unique opportunity to shape how Neo connects with its community and builds brand affinity across digital channels.

What you'll be doing:

• Own and execute short-form video strategies for TikTok, Reels, YouTube Shorts, and emerging platforms.
• Concept, script, film, and edit best-in-class content that resonates with Gen Z and Millennial audiences.
• Stay up to date on pop culture, social media, industry, and competitor trends, sharing insights to elevate the brand and social media strategy.
• Collaborate with the Brand to brainstorm and develop content strategies for social media ensuring plans align with product rollouts, evergreen brand content, performance marketing campaigns, and deliver on the overarching business objectives.
• Champion brand consistency, ensuring our tone, visual style, and messaging align across all social platforms.
• Track performance metrics, interpret content analytics, and iterate based on data-driven insights.
• Represent the brand both on-camera and behind the scenes, capturing events, product launches, team culture, and more.

Who we are looking for:

• 4–6 years of content creation experience for social media (brand or agency side), ideally in fast-paced consumer sectors
• A portfolio or active public social presence that shows your range, originality, and ability to drive engagement.
• Strong understanding of digital storytelling, content strategy, and creative development across platforms.
• Proficiency with editing tools such as CapCut, Adobe Premiere Pro, After Effects, or similar.
• Confident on-camera presence and the ability to coach others to feel the same.
• Deep understanding of social algorithms, platform-native content styles, and community dynamics.
• Comfortable operating with speed, autonomy, and ambiguity.

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.