Social Community Manager

Apollo.io; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading go-to-market solution provider is seeking a Social Community Manager to enhance engagement across social media platforms. The ideal candidate should have 5-7 years of experience in community or social roles, with expertise in managing platforms like Reddit, TikTok, and Instagram. This role involves building brand presence and translating community conversations into actionable insights. A commitment to authenticity and strong communication skills are essential.

Benefits

Career growth resources

Collaborative team environment

Flexible working arrangements

Qualifications

• 5-7 years of experience in community, social, or influencer roles, preferably in SaaS.
• Deep familiarity with social platforms, especially Reddit, TikTok, Instagram, and X.
• Excellent communication skills with the ability to adapt tone across channels.

Responsibilities

• Lead community engagement across platforms to expand brand awareness.
• Build community on owned channels by responding and starting conversations.
• Track trends and report on sentiment and engagement metrics.

Skills

Community management

Social media expertise

Written communication

Strategic thinking

Cultural awareness

Tools

Sprout

Notion

Figma

Airtable

Job description

Overview

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. Apollo.io provides sales and marketing teams with verified contact data for over 210 million B2B contacts and 35 million companies worldwide, with tools to engage and convert contacts in one unified platform.

About the Role

Apollo is looking for a relentless and high-energy Social Community Manager to lead engagement across social and community platforms. You’ll be the connective, conversational tissue between our brand and the people who use or are about to use Apollo. From TikTok threads to Reddit subs, you’ll spark conversations, spot insights, and turn casual fans into active champions.

This is a high-impact role for someone who knows how to show up online with authenticity, spot the signals in the noise, and grow brand presence through real-time engagement and relationship-building. You’ll collaborate closely with content, product marketing, and customer teams to feed insights back into the business and turn community love into strategic fuel.

What You’ll Do

• Lead community engagement across owned and external platforms to expand brand awareness, foster meaningful connection with prospects and users, and translate conversations into actionable insights.
• Build community on owned channels (TikTok, Instagram, X, LinkedIn, YouTube) by responding in real time, starting conversations, and identifying emerging influencers and advocates.
• Manage and grow Apollo’s presence on Reddit, including strategy, moderation, and fostering a strong advocate community.
• Represent Apollo in external communities (e.g., Women in Sales, Modern Sales Pros), participating in discussions that align with our GTM mission and spark consideration.
• Spot UGC, product feedback, and thought-provoking conversations that highlight our value and share feedback to relevant teams internally.
• Partner with internal stakeholders (like Product, Sales, and Customer Success) to loop in relevant experts when authentic engagement is needed.
• Host lightweight community-driven experiences like AMAs, Q&As, and beta sneak peeks—and reward meaningful engagement with recognition or access.
• Track and report on trends, sentiment, and engagement—including branded/unbranded mentions, Reddit CQS, and search/social traffic driven by community activity.
• Help shape the evolving strategy for Apollo-hosted spaces (e.g., Slack or future platforms) to deepen user connection and feedback loops.

What We’re Looking For

• 5-7 years of experience in community, social, or influencer roles—preferably in a fast-paced SaaS or startup environment.
• Deep familiarity with social platforms, especially Reddit, TikTok, Instagram, and X.
• A strong POV on what community means in 2025—and how brands can show up in a way that builds trust and value.
• Excellent written communication skills with the ability to adapt tone across channels and audiences.
• Scrappy, creative, and confident navigating both planned campaigns and spontaneous interactions.
• A pulse on internet culture and GTM trends—bonus points if you're already active in sales and marketing forums or groups.
• Experience in a previous sales role (SDR, AE, or AM) is a major plus—you’ll bring empathy, credibility, and real insight into the challenges our audience faces every day.
• Comfort with tools like Sprout, Notion, Figma, or Airtable—and curiosity to explore what else might help scale your impact.
• You love talking to users, asking questions, and translating conversations into insight.

We are AI Native

Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\'re energized by finding smarter, faster ways to get things done using AI and automation, you\'ll thrive here.

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

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