SOC Analyst L1

GlassHouse Systems; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in managed services is seeking a SOC Analyst to monitor and combat threats to IT infrastructure. The role involves developing SOC procedures, managing incidents, and analyzing security events. Candidates should have 3-5 years of experience in security operations and strong analytical skills. Join a diverse team committed to an inclusive workplace.

Benefits

Life insurance

Pension plan

Amazing company culture

Free parking

Qualifications

• 3-5 years of experience in computer, network, or information security operations.
• Experience defining SOC procedures, processes, playbooks, and runbooks.
• Proficiency with SIEM tools, including creating alerts, reports, and dashboards.

Responsibilities

• Develop and update SOC procedures, processes, playbooks, and runbooks.
• Document incident lifecycles, manage escalations, and support during cyber incidents.
• Analyze potential threats from various sources.

Skills

Analytical skills

Communication

Interpersonal skills

Technical writing

Tools

SIEM tools

Job description

GlassHouse Systems (GHS) is an enterprise systems and managed services solutions provider that develops, designs, and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered enterprise-level service and support to clients, earning industry awards annually and translating this recognition into positive client experiences.

We are looking for a SOC Analyst

The SOC Analyst will monitor and combat threats to an organization's IT infrastructure, assess security systems for vulnerabilities, and recommend improvements.

Responsibilities :

1. Develop and update SOC procedures, processes, playbooks, and runbooks.
2. Execute established processes and procedures, including runbooks.
3. Perform daily operational tasks supporting Cyber Operations in a multi-tenant environment.
4. Document incident lifecycles, manage escalations, and support during cyber incidents.
5. Track and assign tickets/events to the Cyber Security Team.
6. Analyze potential threats from various sources.
7. Create filters, reports, dashboards, and alerts to support Cyber Operations.

Personal attributes :

1. Strong verbal communication and technical writing skills.
2. Team player who thrives in a fast-paced environment.
3. Capable of managing multiple priorities and projects.
4. Ability to communicate complex technical ideas clearly, both verbally and in documentation.
5. Quick learner capable of understanding technical concepts independently.

What you'll get :

• Life insurance
• Pension plan
• Amazing company culture
• Free parking
• Opportunity to join a diverse team of professionals and industry leaders

GlassHouse Systems commitment :

We value diversity and are committed to an inclusive workplace. We are an equal opportunity employer and accommodate individuals with disabilities throughout the recruitment process. Candidates must be legally eligible to work in Canada, and employment offers are contingent upon a criminal record check. Only shortlisted candidates will be contacted.

Requirements :

1. Experience defining SOC procedures, processes, playbooks, and runbooks.
2. Experience with SOC technologies and analyzing security events and incidents.
3. Proficiency with SIEM tools, including creating alerts, reports, dashboards, and tuning rules.
4. 3-5 years of experience in computer, network, or information security operations.
5. Broad knowledge of information systems, networking, and security log analysis.
6. Understanding of cyber activities and related activities.
7. Strong interpersonal, analytical, organizational, and communication skills, with customer service experience.