SOC Analyst I

eSentire; Waterloo; On-site; CAD 55,000 - 85,000; Full time

Job summary

Join a forward-thinking company dedicated to cybersecurity, where you will perform Tier I security analysis in a dynamic environment. As part of a passionate team, you will analyze real-time security signals, use forensic tools, and interact with clients to address security threats. This role emphasizes employee development and work-life balance, making it a perfect opportunity for those looking to grow in the field of cybersecurity. If you are detail-oriented and thrive in a fast-paced setting, this is the place for you to make a significant impact.

Benefits

Health coverage

Flexible vacation

Equity program

Qualifications

• Degree in Computer Science or equivalent experience with a focus on networking.
• Interest in Cyber Security and knowledge of various security tools.

Responsibilities

• Analyze security signals in real-time using forensic tools.
• Alert clients to confirmed threats and escalate high-priority alerts.

Skills

IDS

PCAP analysis

Windows internals

PowerShell

Linux kernel

Bash

Python

Education

Degree in Computer Science

Degree in IT Security

Equivalent experience

Tools

Forensic tools

Investigative tools

Job description

About eSentire

eSentire is on a mission to hunt, investigate, and stop cyber threats before they become business-disrupting events. Founded on the premise that if you can't find a solution, you build it, our culture emphasizes transparency, teamwork, and continuous innovation.

As the authority in Managed Detection and Response, we protect the critical data and applications of over 2000 organizations across 80+ countries and 35 industries from known and unknown cyber threats.

The Global Security Operations Centre (GSOC) is central to our Service Delivery Organization, with over 100 passionate members across Canada and Ireland. GSOC provides 24x7 security services, utilizing top-tier tooling from external vendors and internal technologies. We are trusted by more than 1500 organizations worldwide to detect and respond to cyber threats and prevent business disruptions.

We prioritize employee development, wellbeing, and mental health. GSOC Analysts work on predictable 8-hour shifts, supporting a healthy work-life balance and career growth.

Role Overview

The successful candidate will perform Tier I security analysis tasks related to network and endpoint security in a fast-paced environment.

Tier I Responsibilities

1. Analyze incoming security signals in real-time using forensic tools, balancing accuracy and speed.
2. Use investigative tools and techniques, follow runbooks, and determine appropriate actions based on security threats.
3. Filter false positives through allowlisting.
4. Alert clients to confirmed threats and escalate high-priority alerts via phone.
5. Block malicious traffic and isolate infected hosts.
6. Add malicious IOC’s to eSentire’s Global Denylist when appropriate.
7. Support clients through email and phone, handling queries and requests.
8. Perform basic service administration and troubleshooting.

Requirements

1. Degree in Computer Science, IT Security, Management, Support, or equivalent experience, with a focus on networking and security.
2. Interest in Cyber Security with knowledge of IDS, PCAP analysis, Windows internals, PowerShell, Linux kernel, Bash, and Python.
3. Strong attention to detail and commitment to quality.
4. Excellent communication skills for interacting with clients.
5. Ability to thrive in a fast-paced, shift-based environment, including evenings and weekends.

Our Culture and Values

We foster a collaborative, innovative environment that celebrates diversity and inclusivity. We value creative perspectives and encourage applicants from all backgrounds, even if they don’t meet every qualification.

Total Rewards

Our benefits include health coverage, flexible vacation, and participation in our equity program, supporting your well-being and growth.

Accommodation

If you require accessibility accommodations during recruitment, contact our HR at [e-mail]. We are committed to an inclusive hiring process.

At eSentire, we are dedicated to protecting our customers 24/7/365 and extend this commitment to our job applicants. Communications will come from official @esentire.com email addresses, and our interview process is respectful and thorough, offering face-to-face or virtual interactions.