Snr. Manager, Fullfilment

TN Ireland; Castlebar; On-site; CAD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a Senior Manager for Fulfillment Services to lead the KidneyCo relationship. This role involves overseeing the delivery of services, ensuring quality and cost management, and driving continuous improvement initiatives. You will be at the forefront of revolutionizing kidney care, collaborating with various teams to enhance operational efficiency. If you are a proactive leader with a strong background in supply chain management and a passion for making a difference in patients' lives, this opportunity is perfect for you. Join a dedicated team focused on impactful healthcare solutions and be part of a transformative journey.

Qualifications

• 7+ years of leadership experience in fulfillment or delivery settings.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Manage fulfillment services relationship for KidneyCo and Baxter.
• Drive continuous improvement and support contract negotiations.

Skills

Leadership

Communication Skills

Problem-Solving

Financial Acumen

Organizational Skills

Education

Bachelor’s Degree

Job description

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Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

The Sr Manager, Fulfillment Services, serves as the KidneyCo relationship manager for its Baxter fulfillment related services, including ensuring that bi-directional services are provided per the agreement(s). Drives the closure of both short-term Manufacturing Services Agreements (MSAs) and Transition Services Agreements (TSAs) between the parties. The leader oversees any risk, discrepancies, and issue resolution between the parties.

Essential Duties and Responsibilities

Responsible for managing all aspects of the fulfillment services relationship for KidneyCo and Baxter. Acts as the relationship lead for KidneyCo for the region or distribution centers assigned.

• Strives to meet or exceed business needs relating to quality, delivery, and cost, including ensuring continuity of supply and cost management.
• Functions as a liaison between KidneyCo Quality Control, Quality Assurance, and Supply Chain, including Planning and Manufacturing.
• Supports and advises critical initiatives and contract negotiations that drive long-term relationship stability and success.
• Leads and supports business review meetings or other governance structures with Baxter to drive continuous improvement. Assists in developing metrics to analyze performance.
• Supports Finance in enabling and managing the invoice for products and services, including tracking and issue resolution.
• Drives closure of short term MSAs or TSAs and manages the associated discontinuation process and costs. Coordinates with Legal and Finance when an extension is required.
• Identifies and drives opportunities for efficiency and capacity improvements.
• Willing to travel, as the need arises. Able to maintain training status on KidneyCo specific work instructions and SOPs.

Qualifications

• Demonstrated track record of effective leadership in a fulfillment or delivery setting, including issue resolution and building win-win solutions.
• Strong communication skills (oral, written, and interpersonal) and the ability to proactively identify and recommend solutions to problems.
• Ability to communicate problems in terms that are understandable to all levels of the organization, including C-Suite.
• Breadth of knowledge across pharmaceutical and medical device supply chain, Quality Systems, and regulatory requirements.
• Financial acumen, including cost management. Experience managing department Capital and Operating Expense budgets.
• Excellent organizational, communication, and time management skills needed to manage multiple ongoing projects simultaneously.

Education and/or Experience

• Bachelor’s Degree or equivalent education and 7 years required. Experience in Pharmaceuticals and/or Medical Device supply chain is preferred.