Small Business Markets Recruitment & Networking Session- November 2026

RBC; Toronto; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Total rewards program

Flexible benefits

Collaborative environment

Job summary

RBC in Toronto is seeking a Relationship Manager, Business Markets to advise high-value small business clients and help them start, manage and grow their enterprises. You will be RBC’s ambassador to the local business market, developing new business and deepening relationships while partnering with RBC advisors and specialists.

You will acquire, grow and deepen client relationships through tailored financial advice, proactively contact clients, assess needs, and connect them with RBC partners to

Qualifications

• Experience building relationships with small business clients.
• Proven track record in managing client relationships.
• Excellent communication and organizational skills.

Responsibilities

• Acquire, grow and deepen client relationships through tailored financial advice.
• Proactively contact clients, gather insights, understand needs and ongoing satisfaction.
• Plan and prioritize activities and connect clients with RBC partners to fulfill needs.
• Manage risk and due diligence in banking procedures.
• Champion digital tools and RBC online/mobile platforms for clients.
• Visit clients on-site to understand their business objectives and operations.

Skills

Business development

Client acquisition

Relationship management

Effective communication

Time management

Organizational skills

Adaptability

Client centricity

Financial acumen

Job description

We are hiring Relationship Manager, Business Markets for various locations throughout the Greater Toronto Region.

What is the opportunity?

You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC’s ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

What will you do?

• Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
• Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted

What do you need to succeed?

Must-have

• Business development and client acquisition and prospecting skills, including building and leveraging valuable Centers of Influence within the local business community
• Proven track record in exceptional client relationship management
• Excellent communication, time management and organizational skills

Nice-to-have

• Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
• Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
• Good knowledge of a broad array of business and personal financial products and services

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
• Flexible work/life balance
• Ability to make a difference and have a lasting impact on your clients’ business and personal life

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

Additional Job Details

Address

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-10-09

Application Deadline

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.