Job Description
Call & WhatsApp Mr. Aman at +91-9863937736
Roles and Responsibilities:
- Overall responsibility for the IT needs of the organization.
- Manage day-to-day IT operations, including IT Infrastructure and IT apps.
- Hands-on experience in Office 365 administration.
- Hands-on experience in Cloud Infrastructure Management like AWS, Azure, Google Cloud, etc.
- Interfacing with various teams to understand their IT requirements.
- Create and manage IT processes including the Service Helpdesk process. Institutionalize the process and manage/track compliance.
- Manage all servers primarily Microsoft servers and some Linux servers, desktops, laptops, servers, switches, firewalls, etc.
- Ensure compliance on software licenses. Develop daily, weekly, and monthly reports on Helpdesk performance and productivity.
- Liaise with vendors for procurement of hardware/software for the company; ensure indent is created within time and approved for procurement.
- Manage backup and disaster recovery.
- Lead a team of 5-6 junior network and system administration teams; train the team on various applications and best practices.
- Very good understanding of IT Security and relevant areas.
Prerequisites and Skillsets Required:
- 8 – 12 years in a corporate environment supporting enterprise-class networks.
- Good understanding of IT security.