Skywalk Team Lead Jasper Columbia Icefield
The Fairmont Jasper Park Lodge
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Benefits offered by this job
Job summary
Pursuit is hiring a Skywalk Team Lead for Jasper Columbia Icefield in Jasper, AB. The role focuses on delivering exceptional hospitality, leading a guides team, and ensuring smooth opening/closing operations in a remote outdoor setting.
You will engage guests with informative tours and maintain safety and service standards throughout shifts. The position is full-time seasonal for Spring/Summer 2026, with a starting wage of $19.00/hour.
Qualifications
- Strong communication skills and experience leading a team in hospitality, tourism, guiding or customer service.
- Energetic, charismatic, and positive, with the ability to work in a fast-paced outdoor environment.
Responsibilities
- Deliver exceptional hospitality to guests from around the world.
- Open/close duties when managers are not present and ensure coverage.
- Lead and support Guides, share information with Supervisors, maintain high standards and SOPs.
- Provide a 30-minute guided tour covering geology, wildlife, glaciers and history in an engaging way.
- Assist with safety, maintenance, and guest flow, and contribute ideas to improve guest experiences.
Skills
Job description
Pursuit Collection Jasper, AB$19 an hour - Full-time Job detailsPay$19 an hourJob typeFull-timeLocationJasper, ABFull job descriptionAt Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.ROLE & RESPONSIBILITIESDelivering exceptional hospitality every day to guests visiting from around the world and being a role model for the team.Responsibility for opening and closing duties when the Manager or Supervisor are not present, maintaining consistent coverage across the Skywalk.Being an important member of the guiding and hospitality team when Supervisor or Manager are on site, working alongside the other Guides. Help the two-way sharing of information between Supervisors and Guides.Ensure a memorable and positive experience for our guests and staff through keeping standards high, delivering standard operating policies and procedures and dealing with escalations when Supervisor and Manager are not present.Communicating in a clear and concise manner, including the use of radios.Providing guests with a 30-minute guided tour experience covering topics such as geology, wildlife, glaciers, climate change and history in an engaging, clear and inspiring way.Storytelling, guest engagement and passion for this iconic location in the Canadian Rockies.Welcoming face of the Skywalk, creating meaningful and memorable experiences for every guest.Rotating through various interpretive stations, engaging groups guests with 10 – 15-minute presentations.Talking to guests, anticipating guests’ needs, taking photos and ensuring safety on the Skywalk.Being proactive with maintenance issues and safety concerns, reporting to the Manager and Supervisor in a timely manner. Bringing new ideas on how to improve experiences for guests and staff.Daily operational tasks such as loading shuttle buses, providing audio tours, engaging with the kids’ programme, wayfinding and managing guest flow.Shared cleaning duties and maintaining a high level of cleanliness of the entire attraction and facilities.Assist Skywalk Manager and Supervisor with tasks in a timely and detailed manner.Other duties as assigned by your employer.REQUIRED SKILLS & QUALIFICATIONSA passion for making a difference for each guest is the most important aspect of this position!Strong communication skills and comfortable engaging with different sized groups.Experience with leading a team and working in hospitality, tourism, guiding or customer service is an asset.Energetic, charismatic and positive individual.Organization and time management skills.Proactive and always seeking out the next task.Must get excited at the idea of living and working in a remote outdoor environment.Able to work both independently and in a team-based environment, leading by example and taking leadership initiative when required in a fast-paced outdoor environment.Able to stand and work outside in varying mountain weather conditions (snow, rain, wind, hail, sun) for the entire duration of an 8-hour shift.Must meet Pursuit grooming and appearance standards.To honor our commitment to be “Always Honest” all employees must consent to a criminal record check.Class 5 Canadian driver’s license (with clean abstract) required.Multi-lingual skills are an asset.Standard First-Aid or higher an asset.The starting wage for this role is $19.00/hour.About Us:We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.What will your work environment be like?At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memoriesPURSUIT PERKSJoin an inclusive, global team and make life-long connectionsEnjoy free access to Pursuit attractions and 50% off for friendsGet discounts on hotel stays, dining, and retailAccess subsidized mental health and wellness resourcesEqual Employment Opportunities InformationPursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com .We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
Hike Jasper
Jasper Camping
Canadian Rockies
Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.
If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:
Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.
Explore websites of companies in Jasper that align with your career goals and lifestyle.
Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.
Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.
If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.
- Park Wardens - Law enforcement, wildlife protection, and visitor safety.
- Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
- Visitor Services Attendants - Work at visitor centers, providing information.
- Conservation Officers & Ecologists - Protect and manage the park's environment.
- Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.
- Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
- Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
- Tour Guides - Leading sightseeing, historical, or adventure tours.
- Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.
- Rafting & Kayaking Guides - Leading groups on rivers.
- Ski Resort Staff - Ski instructors, lift operators, and patrol.
- Hiking & Backcountry Guides - Leading hiking and backcountry trips.
- Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
- Equipment Rental Staff - Assisting visitors with gear and rentals.
- Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
- Equipment Technicians & Mechanics - Maintaining rental equipment.
- Parking & Traffic Control Staff - Managing visitor areas.
- Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
- Research Assistants - Assisting in environmental studies.
- Environmental Educators - Teaching conservation programs.
- Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
- Event Coordinators - Working at events and festivals.
- Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.
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