Site Reliability Engineer, Customer Security

Coalition, Inc.; Canada; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Site Reliability Engineer to ensure the performance and reliability of cloud systems. The role involves designing scalable cloud solutions, optimizing resources, and collaborating with cross-functional teams. Ideal for software engineers transitioning to SRE or experienced SREs. This remote position offers competitive compensation and a supportive culture.

Benefits

100% medical, dental, and vision coverage

Flexible PTO

Annual home office stipend

Mental & physical health wellness programs

Competitive compensation

Qualifications

• 3+ years of experience in SRE/DevOps/Cloud engineering or Software Development.
• Hands-on experience with IaC tools to automate cloud infrastructure.

Responsibilities

• Design, implement, and manage robust cloud solutions.
• Participate in on-call rotation to ensure system reliability.

Skills

AWS

Problem Solving

Analytical Skills

Education

Bachelor’s or Master’s degree in Computer Science

Tools

Terraform

Kubernetes

GitHub Actions

Job description

Site Reliability Engineer, Customer Security

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Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

About the role

Are you passionate about creating and maintaining scalable, reliable, and secure cloud infrastructure? As a Site Reliability Engineer at Coalition, you'll play a pivotal role in ensuring the performance, availability, and efficiency of our cloud-based systems. Working closely with cross-functional teams, you’ll design, implement, and manage robust cloud solutions that drive our mission to protect the unprotected.

This role offers the opportunity to work on impactful projects such as automating infrastructure, building developer-friendly platforms, optimizing cloud resources, improving system observability, and driving operational excellence across the organization. You will also participate in a low-volume on-call rotation to ensure our systems remain highly reliable and available.

In this role, you'll focus on isolating, trapping, and responding to the inevitability of system failure, developing strategies for continuous monitoring and analysis to minimize downtime and reduce the need for manual intervention. Our core platform is primarily built in Python, with some services written in Java and Go. We take a pragmatic approach to technology, using the right tools for the job and designing systems to scale and evolve as we grow.

This role is ideal for software engineers looking to transition into SRE or for experienced SREs eager to work in a dynamic environment solving challenging technical problems. If you thrive on solving complex problems, working with cutting-edge technologies, and making systems resilient, we’d love to hear from you!

This is a remote position that can be based in the United States or Canada.

Responsibilities

• 3+ years of experience in SRE/DevOps/Cloud engineering or Software Development roles in a full stack engineering environment
• Strong understanding of AWS services (e.g., EC2, S3, RDS, Lambda, VPC, etc.) and best practices for building scalable, secure, and cost-effective infrastructure.
• Hands-on experience with IaC tools like Terraform, CloudFormation, or CDK to automate cloud infrastructure deployment and management.
• Must have experience working with containerization and orchestration tools such as ECS, Kubernetes, etc.
• Experience working with fault-tolerant services and developing highly-available systems.
• Exposure to full-stack monitoring, including system metrics, SLOs, failure testing, and monitoring strategies.
• Understanding of CI/CD pipelines to accelerate deployments and improve security and auditability (e.g., Github Actions, Jenkins, Travis, CircleCI).
• Experience designing and implementing new platform components leveraging infrastructure or SaaS services.
• Knowledge of software engineering design patterns, agile development, and architecture principles.
• Strong analytical and problem-solving skills, with experience in debugging and resolving infrastructure or application issues.
• Ability to work closely with cross-functional teams, communicate effectively, and advocate for best practices.
• Bachelor’s or Master’s degree in Computer Science, a related field, or equivalent experience.

Bonus Skills

• Experience with Hashicorp Nomad and/or Vault.
• Proficiency in Go or Python, writing libraries and tooling.
• Familiarity with cloud networking concepts (e.g., VPC, DNS, Load Balancers, NAT) and security principles, including IAM, role-based access control, and encryption.
• Exposure to Kafka or other event streaming platforms.

Perks

• 100% medical, dental, and vision coverage.
• Flexible PTO.
• Annual home office stipend and WeWork access.
• Mental & physical health wellness programs like Headspace, Lumino, and more!
• Competitive compensation and opportunities for advancement.

Why Coalition?

Work at Coalition centers on the mission to Protect the Unprotected. We foster a remote-first, inclusive culture that values diversity. We trust our team to take responsibility, share ownership, and work together to defend businesses from digital risks. Our growth is driven by our commitment to solving real-world problems while upholding our core values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

Additional Information

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Privacy Notice

Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in accordance with applicable laws. For details, review our Privacy Policy or contact us.

Anti-Discrimination Notice

Coalition is an Equal Opportunity employer. We provide equal employment opportunities to all individuals, without discrimination or harassment based on protected characteristics. We foster an inclusive workplace.

Accommodations

We support reasonable accommodations for individuals with disabilities. If you require accommodations during the application or interview process, contact us at [e-mail]. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.