Site Reliability Engineer (6-month contract)

Vancity; Vancouver; Hybrid; CAD 81,000 - 122,000; Full time

Job summary

An established industry player is seeking a Site Reliability Engineer to enhance and secure their cloud platform. This role offers a unique opportunity to work in a hybrid environment, balancing in-office collaboration with the flexibility of remote work. As part of a dedicated team, you will leverage your extensive cloud knowledge to implement Infrastructure as Code solutions and ensure robust monitoring and alerting systems. The company values diversity and inclusion, offering competitive rewards and a supportive work culture. If you're passionate about technology and eager to contribute to meaningful change, this position is a perfect fit.

Benefits

Flexible Vacation Policy

Comprehensive Benefits Package

Defined Benefits Pension Plan

Living Wage Employer

Additional Statutory Holidays

Care Days for Personal Illness

Customizable Benefits

Work-Life Balance Initiatives

Qualifications

• 5+ years of experience in software development or production operations.
• Advanced understanding of Windows/Linux systems.
• Experience with automating builds and releases.

Responsibilities

• Build Infrastructure as Code solutions as required.
• Monitor IT work orders and incident tickets.
• Participate in an on-call rotation for 24/7 support.

Skills

Cloud Knowledge

Infrastructure as Code

Monitoring and Alerting Tools

Scripting with PowerShell

Production Support

Analytical Problem Solving

Communication Skills

Team Collaboration

Education

Bachelor's Degree in Computer Science

Relevant Certifications

Tools

Azure DevOps

Grafana

Splunk

Terraform

GIT

Job description

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

We are looking for a Site Reliability Engineer with extensive cloud knowledge and skills to work alongside other professionals in this area. You will be responsible for maintaining, enhancing, and securing a cloud platform. You are also expected to maintain the full complement of Observability, Infrastructure as Code tools used within the Vancity Cloud Engineering team.

This is a 6-month contract role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role may require you to work in-office at least once a week.

A typical day would involve:

• Build new Infrastructure as Code solutions as required
• Actively seek to raise the knowledge bar amongst your Vancity colleagues through casual & ongoing guidance and assistance to your lesser knowledgeable colleagues.
• Make sense of data through query development, dashboard building & report generation.
• Monitor & implement IT work orders & incident tickets, action any items within a timely manner as to not breach defined SLA’s
• Effectively learn & use Vancity’s chosen project management tooling (Azure DevOps)
• At all times, work within the boundaries of existing Vancity processes (such as change management)
• In depth knowledge & understanding of the Well Architected Framework principles & methodologies
• High quality documentation of your work to contribute to the Vancity knowledgebase
• Participate in an on-call rotation to ensure Vancity retains support 24/7/365
• At all times work with a “security first” mindset

You have:

• 5+ years of software development and/or production operations experience
• Advanced systems level of understanding of Windows/Linux
• Fundamental network skills
• Web knowledge (HTTP)
• Experience with monitoring and alerting tools (Grafana/Splunk)
• Experience with 24x7 production support and troubleshooting
• Experience with automating builds and releases (CI,CD), configuration management and infrastructure as code
• Scripting with PowerShell, Terraform

Bonus points, if you have:

• Experience with VCS (GIT)
• Experience with VPC either in Azure (preferred), AWS, GCP
• Experience with databases (SQL/MySQL)
• Experience with build and release tools (Azure DevOps)
• Experience with Infrastructure as Code (Terraform)
• Experience with microservices and modern container orchestration

You Are:

• An Analytical Problem solver - Able to identify and separate out the key components of problems and situations. Able to manipulate and interpret information from a range of sources to spot patterns and trends in information and to deduce cause and effect from this. Can generate a range of creative solutions, evaluate them and choose the most appropriate option.
• Communication - Able to communicate information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication. Able to convey complex information clearly. Anticipates the information that others will need.
• Team Player - Actively participates. Encourages co-operation. Aware of the needs of others and responds flexibly. Shares information and supports other team members.
• Full stack developer - who has worked in a Dev/Ops team and are looking for more experience with coding around monitoring, scalability and resiliency.

• A natural collaborator – you like working with others and consider it an important element of success.

• Diagnostic Information Gathering - you have the ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information.
• Multitasker - you are adaptable with constant changes and see yourself as a constant learner.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for the role is $81,200 to $122,000. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until filled

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sectorLiving Wage Employerin Canada and have been consistently recognized as one of theTop Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at [e-mail] for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.