Site Reliability Engineer

Worldline; Victoria; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading company in the global payments technology industry is seeking a Site Reliability Engineer to enhance the operations of its hosted payments platform. You will be responsible for deploying updates, troubleshooting issues, and optimizing processes, contributing to a secure and efficient technology environment. Engage with an inspiring team in a flexible work setting with ample opportunities for career advancement and a commitment to sustainability.

Benefits

Annual paid vacation and wellness days totaling 23 days

Retirement saving matching contribution up to 5% of salary

Lifestyle spending account for fostering a healthy lifestyle

Cross-national work flexibility: remote, in-person, and hybrid

Qualifications

• 4 years or more in a System Engineer or System Administration role.
• In-depth knowledge of tools such as Ansible, Terraform, GitLab, and Elastic.
• High proficiency scripting using Powershell, Bash, Python or similar languages.

Responsibilities

• Identifying technical problems and implementing patches or fixes.
• Building and setting up new development tools and infrastructure.
• Analyzing problem areas and coordinating corrective actions before services are impacted.

Skills

Technical troubleshooting

Problem-solving

Attention to detail

Clear technical documentation

Cross-functional teamwork

Scripting (Powershell, Bash, Python)

Knowledge of security practices

Education

B.S. degree in Computer Science or related field

Tools

Ansible

Terraform

GitLab

Elastic

Bamboo

VMware

Cloud technologies (GCP)

Relational databases (MySQL, MS SQL, Postgres)

Job description

The Site Reliability Engineer (SRE) is a key contributor of the IT Operations Team and responsible for providing production support for all components operating within our hosted payments platform. The SRE will be responsible for deploying product updates, identifying production issues, and implementing automated solutions that help optimize processes within the infrastructure. This is achieved by displaying a passion for the technology and ambition for learning while focusing on proactive and holistic approaches to continuously improving the customer experience.

Your Responsibilities

You will be deploying software builds and patches into production. Daily functions will be :

• Identifying technical problems and implementing patches or fixes
• Building and setting up new development tools and infrastructure
• Working on ways to automate and improve development and release processes
• Analyzing problem areas and coordinate corrective actions before services are impacted
• Understanding the needs of engineering to improve and build new development environments
• Ensuring that systems are safe and secure against cybersecurity threats
• Planning out projects and being involved in project management decisions
• Recommending improvements to help facilitate remediation of production events
• Researching and introducing tools and methodologies to help improve software deployment and process automation
• Maintaining understanding of industry best practices and leading-edge technologies and adopt as appropriate

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means :

• 4 years or more in a System Engineer or System Administration role
• Ability to provide clear and concise technical documentation
• Aptitude to work with both operations engineers and software developers on cross-functional teams
• Demonstrate initiative and self-motivation as well as sound time management
• Technical troubleshooting and problem-solving skills with strong attention to detail
• In-depth knowledge of tools such as Ansible, Terraform, ArgoCD, GitLab, Bamboo, Elastic
• High proficiency scripting using Powershell, Bash, Python or similar languages
• Solid understanding of Windows, Linux, VMware and Cloud technologies (GCP a plus)
• Working knowledge of software defined infrastructure and deployment strategies
• Relational database experience such as MySQL, MS SQL, or Postgres
• B.S. degree in Computer Science or related field

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also :

• Be part of a company guided by a strong purpose to do good and recognized as the top 1% of the most sustainable companies in all sectors worldwide
• Work with inspiring colleagues and be empowered to learn, grow, and accelerate your career
• Cross-national work flexibility : remote, in-person, and hybrid(the option to work from our beautiful Victoria, BC office)
• Annual paid vacation and wellness days totaling23days per calendar year
• Retirement saving matching contribution up to 5% of salary
• Lifestyle spending account : $ towards anything that fosters a healthy lifestyle

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Site Reliability Engineer • British Columbia ,Vict, British Columbia, CA