Site Reliability Engineer

Sectigo; Ottawa; Hybrid; CAD 100,000 - 115,000; Full time

Job summary

Join Sectigo as a Site Reliability Engineer, where you will design and implement solutions to enhance the reliability of our services. This hybrid role requires strong operational experience, particularly in Linux systems and Infrastructure as Code practices, ensuring our production infrastructure meets the highest reliability standards. The position offers competitive compensation and opportunities for growth within our global team.

Qualifications

• Minimum of 3+ years of operational experience in internet-facing production environments.
• Strong experience with Linux/Unix systems.
• Knowledge of source control tools like Git.

Responsibilities

• Ensure the reliability of critical products and services.
• Automate deployments and administration of services.
• Work with engineering teams to improve operability and security.

Skills

Linux/Unix systems administration

Scripting in Bash

Scripting in Python

Monitoring tools (Prometheus, Grafana)

Infrastructure as Code (Ansible, Terraform)

Incident management

Root cause analysis

Education

Bachelor's degree in information systems, computer science, or a related field

Tools

Git

Docker

Kubernetes

VMWare

Job description

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Job Description

We are looking for a Site Reliability Engineer to join our growing global team at Sectigo.

Job Description

We are looking for a Site Reliability Engineer to join our growing global team at Sectigo.

The Site Reliability Engineer will design and implement solutions to reduce toil and ensure reliability of our critical services at Sectigo.

This is a full-time and individual contributor role working in the hybrid model and at least 3 days a week from our Ottawa office, reporting to our Cloud Operations team.

The compensation range for this position is between CAN 100,000 and CAN 115,000, based on years of experience and internally equity.

Here are the core functions, responsibilities, and expectations for this role:

• Ensure the reliability of our critical products and services by meeting or exceeding SRE objectives.
• Instantiate and maintain production infrastructure using Infrastructure as Code and Configuration Management tools.
• Build and maintain proper monitoring of our services by utilizing centralized logging and time series databases.
• Automate deployments, administration, and monitoring of our services by following CI/CD practices.
• Work with engineering and information security teams to enhance, document, establish processes and generally improve the operability and security of our services.
• Other duties as assigned and related to the nature of this role and company initiatives.
• Participation in team on-call rotation is required.
  
  

Qualifications

Education:

• Bachelor's degree in information systems, computer science, technology, or a related field is preferred.
  
  

Experience

• Minimum of 3+ years of software and/or operational experience in building and maintaining internet-facing production environments is required.
• Strong experience with Linux/Unix systems administration.
• Knowledge of source control tools (Git preferred).
• Experience with Configuration Management and Infrastructure as Code tools (Ansible, Puppet, Terraform preferred).
• Good understanding of container technology (Docker, Kubernetes preferred).
• Experience with monitoring tools (Prometheus, Grafana, Nagios, or similar.) and alerting systems.
• Experience with non-cloud infrastructure.
• Experience running a large-scale 24/7 production environment.
• Experience with distributed data processing, databases, and large-scale file systems is a plus.
  
  

Ideal Candidate Profiles, Talents, And Desired Qualifications

• Strong scripting abilities in Bash and Python.
• Experience with incident management, troubleshooting, and root cause analysis.
• Experience in handling postmortems, building incident response plans, and improving incident resolution procedures.
• Experience running and maintaining real-world build systems (Jenkins, DroneCI, or similar tools)
• Demonstrable experience with the entire life cycle of software, starting with Systems Architecture, Systems Design, Implementation, Maintenance, and Operation.
• Programming experience using HTTP Service APIs.
• Virtualization experience (VMWare, Proxmox, Oracle Linux Virtualization Manager).
• Network administration experience is a plus.
• Exposure to Security and Testing frameworks is a plus.
• Exposure to compliant regulated industries such as Finance, Healthcare, or Government is a plus.
• Experience with distributed data processing, databases, and large-scale file systems is a plus.
  
  

Additional Information

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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