Site Manager, Goodacre Place

Smithers Community Services Association; Smithers; On-site; CAD 72,000 - 78,000; Full time

Job summary

A leading community services organization is seeking a Program Manager for Goodacre Place, responsible for managing day-to-day operations and ensuring safe, supportive housing services for vulnerable adults. The ideal candidate will have significant experience in human services, strong leadership skills, and a commitment to promoting equity and diversity.

Benefits

Extended health, dental, vision, and counselling coverage

Life insurance and disability benefits

Wellness days and allowances

Qualifications

• Minimum 5 years relevant experience or equivalent education.
• At least 2 years of management experience.
• Experience working with vulnerable populations.

Responsibilities

• Oversee and coordinate housing operations and manage budgets.
• Lead program initiatives and support resident engagement.
• Recruit, supervise, and develop staff.

Skills

Leadership

Communication

Problem-solving

Cultural competency

Education

Post-secondary education in human services or social services

Tools

Microsoft Office

Job description

Job Title: Program Manager, Goodacre Place

Location: Smithers, BC

Posting Date: May 22, 2025

Closing Date: June 13, 2025 (by noon)

Classification: Continuing Full-time (40 hours/week)

Salary: $72,800 - $78,000 per annum

About Smithers Community Services Association

Founded in 1973, SCSA is dedicated to enhancing quality of life and promoting equal opportunity through various community services. We have approximately 70 staff and offer programs including support for people with developmental disabilities, parenting, youth, public transit, and family housing.

Program Summary

Goodacre Place provides supported housing and emergency beds, operating 24/7 with staff specialized in working with vulnerable adults facing homelessness and addiction.

Job Summary

This role manages day-to-day operations at Goodacre Place, working closely with the senior leadership team to ensure safe, accessible, and supportive housing services.

Key Responsibilities

1. Operations Management: Oversee and coordinate housing operations, maintain facilities, manage budgets, and ensure compliance with policies and regulations.
2. Program Development: Lead program initiatives, develop manuals, and support resident engagement and case management.
3. Staff Engagement: Recruit, supervise, and develop staff; manage schedules; promote a positive workplace culture.
4. Advocacy and Reporting: Ensure accurate reporting, stakeholder communication, and participate in management meetings.
5. Others: Handle emergency responses, document management, and support organizational policies.

Qualifications

• Minimum 5 years relevant experience or equivalent education.
• At least 2 years of management experience.
• Experience working with vulnerable populations, including homelessness.
• Post-secondary education in human services, social services, or related fields.
• Training in crisis intervention and de-escalation.
• Understanding of Indigenous cultures and sensitivities.
• Strong leadership, administrative, and management skills.

Skills and Abilities

Effective organizational, financial, and team leadership skills; proficiency with Microsoft Office; excellent communication, problem-solving, and cultural competency; ability to prioritize and adapt in a dynamic environment.

Additional Requirements

• Adherence to organizational policies and confidentiality.
• Criminal record check and First Aid certification.
• Participation in performance evaluations and emergency on-call duties.

Benefits

• Extended health, dental, vision, and counselling coverage.
• Life insurance, disability benefits, RRSP.
• Wellness days and allowances.

We embrace diversity and are committed to employment equity. We welcome applications from Indigenous persons, racialized persons, persons with disabilities, women, and LGBTQIA2S+ persons.