Site Assistant Security Director - Mall

Securitas Security Services USA, Inc.; Guelph; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading security services provider in Guelph is seeking an experienced Site Assistant Security Director to manage front-line staff and ensure safety at a mall. You will respond to emergencies, conduct investigations, and maintain compliance with protocols. Ideal candidates should have 3–5 years of security experience, including a supervisory role, along with strong communication skills. Competitive pay and benefits are offered.

Benefits

Competitive hourly rate

Uniforms and paid training

Medical and dental benefits package

Opportunities for career growth

Inclusive work environment

Qualifications

• 3–5 years of security experience, with 1–2 years in a supervisory role.
• Proficient with incident reporting, access control, and communication systems.
• Must pass a criminal background check and vulnerable sector check.

Responsibilities

• Supervise and support a team of frontline Security Guards.
• Respond to incidents and emergencies as per the CEMP.
• Conduct investigations and complete incident reports.

Skills

Security experience

Supervisory skills

Customer service excellence

Bilingual (English / French)

Tools

Word

Excel

PowerPoint

Job description

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Securitas Security Services USA, Inc. provided pay range

This range is provided by Securitas Security Services USA, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$28.00 / hr - CA$28.00 / hr

Job Posting : Assistant Security Director

Location : Mall – Halton Hills, ON

Reports To : Security Director (on-site)

Pay Rate : $28.33 / hr

Status : Full-Time | Shifts : Thursday - Monday 3 PM - 11 PM & Holidays

Position Summary

Securitas is looking for an experienced and motivated Assistant Security Director to support the leadership of our on-site security team at a mall in the Halton Hills area. The ASD will play a vital role in upholding safety, managing frontline staff, and delivering world-class customer service in alignment with the client’s Corporate Policy and Securitas Core Values of Integrity, Vigilance, and Helpfulness.

Key Responsibilities

• Supervise and support a team of frontline Security Guards.
• Respond to incidents and emergencies in line with client's Comprehensive Emergency Management Plan (CEMP)
• Conduct investigations, complete incident reports, and follow up with key stakeholders.
• Consult with law enforcement, fire departments, EMS, tenants, and mall management.
• Maintain compliance with Securitas operating procedures and client mall protocols.
• Monitor and manage CCTV, access control, alarm, and communications systems.
• Support scheduling, timekeeping, and employee development.
• Ensure customer service excellence with a 5-star approach to all patrons.
• Step in as acting Security Manager when required.

Qualifications

• 3–5 years of security experience, with at least 1–2 years in a supervisory or leadership role.
• Proficient with incident reporting, access control, and radio communications
• Experience using computer applications (preferred) such as Word, Excel & PowerPoint
• Must pass a criminal background check.
• Must pass a vulnerable sector check.
• Bilingual (English / French) considered an asset.
• Mall Security Experience

Core Competencies

• Leadership and coaching abilities.
• Excellent judgment and problem-solving under pressure
• Strong written and verbal communication.
• Diligence and situational awareness.
• Team collaboration and reliability

What We Offer

• Competitive hourly rate.
• Uniforms and paid training provided.
• Medical and dental benefits package (full-time roles)
• Opportunities for career growth.
• A professional and inclusive work environment

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Other, Information Technology, and Management

Security and Investigations

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