Sipping Room Associate - April 2025 (Part-Time)

Mark Anthony Group; Beamsville; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the spirits sector is seeking Sipping Room Associates for Summer 2025. This role is perfect for those who are passionate about spirits and cocktails and excel in a fast-paced, collaborative environment. You will engage with guests, lead tastings, and contribute to a vibrant hospitality team. If you thrive on delivering exceptional customer service and enjoy working with a dynamic team, this opportunity offers a chance to be part of a company that values authenticity, simplicity, and trust. Join us in crafting unforgettable experiences for our guests!

Qualifications

• 2+ years in retail, hospitality, or customer service preferred.
• Smart Serve Certificate required for serving alcohol.

Responsibilities

• Welcome guests and educate them on spirits and bitters.
• Lead tastings and distillery tours while assisting with sales.

Skills

Customer Service

Communication Skills

Time Management

Multi-tasking

Education

Smart Serve Certificate

Job description

We are what most would call perfectionists. We are returning to traditional levels of quality while utilizing modern techniques and equipment to create authentic spirits we think people will love! Help us write the story.

Dillon’s Small Batch Distillers is looking for Sipping Room Associates to join our team this coming Summer 2025! If you're passionate about spirits and cocktails, thrive in a fast-paced environment, and are a highly collaborative and uber-enthusiastic team player, this could be the role for you.

What You'll Do:

1. Welcome Guests to the Sipping Room
2. Educate Guests on our Spirits & Bitters collection
3. Lead Guests through tastings
4. Lead tours of the Distillery
5. Assist with events and day to day operations within the Dillon’s hospitality Team
6. Assist with sales in the Sipping Room

About You:

1. 2+ Years of Retail, Hospitality or Customer Service experience preferred
2. Smart Serve Certificate Required
3. Strong communication skills
4. Exceptional time management skills
5. High attention to detail
6. Ability to multi-task in a fast-paced environment
7. Ability to work during the weekends (Saturday and Sunday) is required

Our Values:

At Dillon's, we live by 5 core values every day. They are the cornerstone of our culture and the values that we look for in who we hire:

Sense of Urgency:

• We value sense of urgency because we are a fast-paced company in a fast-paced industry.
• You act as if there is no tomorrow and get it done today.

Authenticity:

• We value authenticity because we need to stay real.
• You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions.

Simplicity:

• We value simplicity; why use 50 words when you can use 5?
• You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey areas.

Humility:

• We value humility; there is no room for egos here.
• You’re not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other.

Trust:

• We value trust because unless we are both trusted and trusting, we will not succeed as a team.
• You put trust in others and do your best to never let anyone down.