Simulation Operations Specialist - Operations Centre

Fraser Health Authority; Surrey; Sur place; CAD 49 000 - 70 000; Plein temps

Avantages offerts par ce poste

Vacation up to 4 weeks

Municipal pension enrollment

TransLink pass subsidy

Benefit portability

Staff discounts

Résumé du poste

Fraser Health Authority in Surrey, BC is seeking a Full Time Simulation Operations Specialist to oversee day‑to‑day operations of the simulation centres and networks. You will coordinate events, schedules and space/equipment use to maximize resources and educational impact.

You will lead SIM staff, collaborate with educators and leaders to optimize technology use, and ensure maintenance and procurement align with program goals.

Qualifications

• Minimum diploma in a technology or science field; CHSOS certification.
• 3–5 years of related experience with simulation technology and clinical education.

Responsabilités

• Oversees technology and resources for planning and implementation of Fraser Health's simulation program; coordinates event scheduling with educators.
• Collaborates with educators and simulation leads to support advanced simulations in centre, insitu, or remote settings.
• Manages SIM staff, recruitment, training and performance; monitors data and budgets.
• Coordinates maintenance of simulation program systems and equipment; tracks service contracts and warranties.

Connaissances

Simulation operations

Staff management

Event coordination

Technical support

Formation

Diploma + CHSOS certification

Outils

LAN networks

Microsoft OS

Description du poste

Salary

The salary range for this position is CAD $35.36 - $50.83 / hour

Job Summary

We are hiring a Full Time Simulation Operations Specialist - Operations Centre to join our team in Surrey, B.C.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Coordinates and oversees the day-to-day operations of the simulation (SIM) centres/networksacross Fraser Health. Provides SIM specific leadership, advice and supporttothe SIMstaff regarding resource planning, the coordinationof simulation activities,developingevent calendars and efficient reservation processes for space/equipment, and coordinating regular and preventative maintenance of SIM program systems and equipment. Manages related staff.

Responsibilities

1. Oversees and coordinates the technology and resources for planning and implementation of Fraser Health's simulation program. Responsibilities include coordinating the scheduling of events, in partnership with educators,based on internal and external user group needs, ensuring scenarios run in accordance with educational objectives and planning, and developing event calendars and a reservation process for space and equipment that ensures optimal use of resources.
2. Collaborates with educators and simulation leads to support advanced technical simulations in centre, insitu or remotely.
3. Collaborates withsimulation leads, site leadersand educators to establish priorities, support efficient and effective purchase and use of equipment, and help maximize operational time. Advises, identifies and recommends new supplies and equipment that willmeet the needs of the simulation program and clients.
4. Coordinates regular and preventative maintenance of simulation program systems including hardware, software, human patient simulators, audiovisual systems, medical carts and other equipment according to manufacturers' recommendations. Tracks and manages service contracts andequipment warranties, monitors and ensures equipment safety and performance testing; works withvendors to correct deficiencies and ensures minimal down time and optimal equipment performance.
5. Establishes and maintainsprofessional relationships with internal and external stakeholders (e.g. simulation equipment manufacturers, IMIT, health care professionals, provincial networks) regarding the simulationprogram and related equipment.
6. Plans and collaborates with simulation leads, clinical leads, educators and stakeholders (staff, faculty, and students) across Fraser Healthto promote learning and maintain standards of quality through the use of current simulation technology. This includes but is not limited to demonstrating and teaching technical aspects of operating simulators. May be required to role play, troubleshoot equipment and software, respond to technical failures, deliver medical information to participants, and arrange or perform clean up/dismantling of educational sessions.
7. Collaborates with leaders and educators to determine opportunities for technology improvement and innovative ideas to enhance the realistic application of simulation scenarios.
8. Provides tours of simulationcentres across Fraser Health in accordance with established protocols todemonstrate and promote the capabilities of simulation education.
9. Managesassigned technical staff;coordinates the recruitment and hiring into simulation support roles, coordinates work assignments, provides training and support and oversees performance management plans. Monitors performance and takes corrective action when necessary up to including dismissal.
10. Coordinatessimulation client, student, activity, and service data; manages databases and reports operational dataincluding data that informs quality improvement for simulation operations.
11. Coordinates and maintains stock of SIM consumables and supplies, SIMprops such as intravenous systems, simulated blood, wound moulage, etc. Monitors and tracks equipment and supply budget in collaboration with leaders as required.
12. Maintains proficiency in existing and emerging technologies in simulation, and translates into practice for Fraser Health educators; remains current with related literature and participates in approved simulation working groups, seminars and conferences.

Qualifications

Education and Experience

Minimum diploma in a recognized technology or science related field, the CHSOS certification (Certified Healthcare Simulation Operations Specialist), and three (3) to five (5) years of recent, related experience with simulation technology and clinical education, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Knowledge of basic medical equipment and related supplies used in simulation based education (IV pump, defibrillator, thermometer, suction, IV, intubation).
• Ability to independently sustain expertknowledge in the simulation field including existing/emerging technologies.
• Ability to understand and learn new software and hardware use quickly and independently.
• Ability to manage staff effectively.
• Strong customer service skills that drive efficient and increasing use of simulation education resources.
• Ability to express technical information clearly and simply to facilitate understanding of simulation fidelity and related equipment.
• Ability to assess, troubleshoot and respond tosimulation equipment failures in a timely fashion.
• General knowledge of LAN Networks, Microsoft Operating Systems andhardware and software related to simulation technology.
• Understanding of adult learning theory and how it influences curriculum design and the learning environment.
• Ability to foster engagement of health care professionals with different levels of knowledge related to simulation methodology.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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