Signaling and Communication Supervisor

SEGULA Technologies; North Stormont; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Signaling and Communication Supervisor to lead a dedicated team in maintaining and troubleshooting critical railway signaling systems. This role is pivotal for ensuring safety, operational continuity, and performance across various communication assets. You will be responsible for supervising field operations, adhering to health and safety standards, and driving continuous improvement initiatives. If you are a proactive leader with a strong technical background and a passion for operational excellence, this opportunity offers a chance to make a significant impact in a dynamic and essential sector.

Qualifications

• Proven experience in signaling and communication systems maintenance.
• Prior supervisory experience in a technical/field service environment.

Responsibilities

• Supervise and coordinate a team of signaling and communication technicians.
• Ensure compliance with HSSE standards during maintenance and troubleshooting tasks.
• Identify areas for process improvement in asset management.

Skills

Leadership

Problem-solving

Technical acumen

Organizational skills

Interpersonal skills

Education

Diploma or degree in Telecommunications

Degree in Electronics

Degree in Electrical Engineering

Tools

Maintenance management software

IT systems

Job description

Company Description

Segula Technologies is an engineering group with a global presence, helping boost competitiveness within all of the major industrial sectors: automotive, aerospace & defence, energy, life sciences, naval and rail. Operating in more than 30 countries, with its 140 offices worldwide, the Group fosters a close relationship with its customers thanks to the expertise of its 15,000 talents. A leading engineering specialist placing innovation at the heart of its strategy, SEGULA Technologies conducts large-scale projects, ranging from studies to industrialisation and production.

Job Description

As a Signaling and Communication Supervisor, you will lead a team of technicians and oversee all activities related to the maintenance, troubleshooting, and reliability of signaling and communication assets across the railway infrastructure. Your role is essential in ensuring operational continuity, safety, and performance of systems such as:

• CBTC (Communications-Based Train Control)
• CCTV, PA Systems, Passenger Information Displays (PIDS), Intercoms (IAC)
• SCADA networks, telephony, access control
• Signaling equipment and server room infrastructure

You will coordinate and supervise field operations, contribute to continuous improvement initiatives, and ensure strict adherence to safety and quality standards within a 24/7 service environment.

What You'll Be Doing

• Supervise and coordinate a team of signaling and communication technicians across multiple shifts
• Ensure all maintenance, inspection, and troubleshooting tasks are completed efficiently and in compliance with the company's HSSE (Health, Safety, Security, and Environmental) standards
• Oversee the execution and quality of work orders and ensure timely reporting in the maintenance management system
• Plan, assign, and monitor fieldwork activities, including technical modifications and upgrades
• Lead incident investigations and provide guidance during system failures, emergencies, and recovery operations
• Review technical documentation, interpret schematics, and ensure alignment with as-built configurations
• Liaise with subcontractors, engineering teams, and external vendors as needed
• Support training, mentoring, and performance evaluation of team members
• Identify areas for process improvement and contribute to long-term asset management strategies

Qualifications

You are a proactive leader with strong technical acumen and field experience in complex systems. You know how to get the best out of your team while maintaining a focus on safety, precision, and operational excellence.

• Diploma or degree in Telecommunications, Electronics, Electrical Engineering, or a related field
• Proven experience in signaling and communication systems maintenance (rail industry experience is an asset)
• Prior supervisory or team lead experience in a technical/field service environment
• Deep understanding of CBTC, CCTV, PA, SCADA, network systems, and related infrastructure
• Strong knowledge of EHS practices and a proven track record in applying them on the field
• Excellent organizational, interpersonal, and problem-solving skills
• Proficiency in maintenance management software and IT systems
• Valid Class G driver's license (additional licenses are considered a plus)